Summary
Overview
Work History
Education
Skills
References
Timeline
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Lauren Gallagher

Lauren Gallagher

Miranda

Summary

Organized and efficient Property Contracts Administrator supporting corporate level officers and senior management personnel. With 14 years experience in the property industry in both Real Estate and Strata Management roles. Highly dependable, ethical and reliable support specialist. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience

Work History

PROPERTY CONTRACTS ADMINISTRATOR

DPN Cronulla
08.2016 - Current
  • Reviewing contracts and Project Management for a range of property builds and development sites and working alongside the Directors to build key relationships with builders, developers and solicitors
  • Managing clients expectations and providing high levels of customer service throughout the property investment process at DPN
  • Providing assistance to company Directors, booking appointments with clients, calendar planning and communicating on their behalf
  • Managing key relationships and liaising with external stakeholders; real estate agents, solicitors, town planners, council, government offices, builders and developers
  • Coordinating with mortgage brokers, DPN finance team and banks to facilitate the property purchasing process and arranging progress payments to builders from client's construction loans
  • Understanding of building codes and compliance regulations and knowledge of the NDIS sector
  • Overseeing the handover and leasing process for client's investment properties and co-ordinating any defect repairs
  • Managing and resolving a wide range of issues that may arise throughout the stages of construction and beyond
  • Facilitating the Strata/ separate Titling process for Duplex properties.

PROPERTY SERVICES OFFICER

GK Strata Management
02.2013 - 08.2016
  • Coordinated all repairs and maintenance for a large strata portfolio
  • Issuing work orders, quote requests, prioritising urgent work requests
  • Coordinating Annual Fire Safety Inspections and necessary repairs to comply with Australian Standards
  • Liaising with owners, property managers, executive committee members, contractors, solicitors
  • Project Management and implementing processes to comply with Strata reforms and legislative requirements
  • Administrative tasks, implementing processes, recruiting and training staff members
  • Monitoring Contractor compliance and insurances
  • Preparing minor and major works contracts
  • Managing email inbox, distributing tasks and emails to team.

LEASING CONSULTANT / PROPERTY MANAGER

Greencliff Realty CBD and Camperdown
01.2011 - 02.2013
  • Advanced through a promotion from Leasing Consultant to Property Manager to manage a large portfolio of rental properties
  • Scheduling and attending open for inspections, leasing properties to prospective tenants, meeting and exceeding monthly targets
  • Generating new business opportunities, working with developers
  • Creating property advertisements, brochures, copywriting ads.

RECEPTIONIST/ OFFICE ALLROUNDER

Southern Star Property Caringbah
01.2010 - 01.2011
  • Developed excellent communication and customer service skills as the first point of contact at Southern Star Property, assisting the Sales, Property Management, General Management team and the Director with many projects and administration tasks.

Education

Diploma of Real Estate Services -

TAFE
01.2011

Higher School Certificate -

Georges River College
01.2009

Cert 3 Retail Operations -

TAFE
01.2008

School Certificate -

The Jannali High School
01.2007

Skills

Property Contract Administration

Executive Support

  • Residential Property Management
  • Residential Strata Management
  • Strong Problem Solver
  • Meticulous attention to detail
  • Calendar Management
  • Microsoft Office
  • Exceptional Customer Service
  • Administrative Duties
  • Project Management Support
  • Client Relationship Management

References

  • Frances Portokalli, Team Manager, GK Strata Management, 0416 197 187
  • Tamra Williams, Senior Property Manager, Greencliff Realty, 0425 338 334

Timeline

PROPERTY CONTRACTS ADMINISTRATOR

DPN Cronulla
08.2016 - Current

PROPERTY SERVICES OFFICER

GK Strata Management
02.2013 - 08.2016

LEASING CONSULTANT / PROPERTY MANAGER

Greencliff Realty CBD and Camperdown
01.2011 - 02.2013

RECEPTIONIST/ OFFICE ALLROUNDER

Southern Star Property Caringbah
01.2010 - 01.2011

Diploma of Real Estate Services -

TAFE

Higher School Certificate -

Georges River College

Cert 3 Retail Operations -

TAFE

School Certificate -

The Jannali High School

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Lauren Gallagher