Laurent Sarafijanovic

• Established and updated work schedules to account for changing staff levels and expected workloads.
• Trained employees in essential job functions.
• Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Large focus on stock management, clothing and accessories, food ingredients and arcade toys/lollies.
• Booked large groups such as birthdays, holliday care and schools.

Gabriella Henzie

Assistant Venue Manager

Phone Number:0452558200

Email:henzie.gabriella@gmail.com

• Delivered quality customer service to address urgent needs/cleaning requests.
• Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
• Organised racks and shelves to maintain store visual appeal, engage customers and promote specific deals and sales.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Maintained clean areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Built strong relationships with customers through positive attitude and attentive response, treating each person with building respect that grows until their experience has ended.
• Built strong relationships with other employees, so a form of respect and leadership is always present.
• Working in this industry for three years and a half has brought lots of knowledge and experience.

• Maintained excellent attendance record, consistently arriving to work on time.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
• Optimized information gathering and presentations with implementation of practical filing system. This boosted and increased work practicality.
• Emptied trashcans and transported waste to collection areas.

Fehra Cudic

FC Accounting

Address:401 Pacific Hwy, Artarmon NSW 2064

Phone Number:0451927458

Email:fehra@fcaccounting.com.au

• Learned all required tasks quickly to maximize performance.
• Greeted customers and helped with product questions, selections and purchases.
• Maintained clean sales floor and straightened and faced merchandise.
• Contributed to team success by completing jobs quickly and accurately.
• Sought out ways to go above and beyond job requirements.

Emma

Universal Store Store Manager

Phone Number: 0449 744 706

• Managed project plans, timelines and budgets.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated customer needs and feedback to drive product and service improvements.