Laurie Dacey
Euberta,NSW
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Dependable Food Delivery Driver with exceptional math skills. Demonstrated talent for quickly calculating change for customers accurately. Possesses clean driving record and friendly and outgoing personality. Highly successful Food Delivery Driver coordinates routes and delivery schedules to maximize performance and customer satisfaction. Motivated to satisfy customers and promotes word of mouth referrals and repeat business. Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion. Experienced sales team member successful at managing profitable routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets. Determined and reliable leader bringing top-notch customer service skills. Proficient in selling to type customers and adept at maintaining deep connections to drive growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Les Whitehead Dairy Products
Wagga Wagga, NSW
02.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Verified daily deliveries against shipping instructions before delivering to customers.
Cleaner
Coles Supermarket
Wagga Wagga , Nsw
01.2017 - 01.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Applied insecticides and released fumigants to guard against insect and rodent infestations.
Labourer
Cottontail Wines
Wagga Wagga , Nsw
01.2017 - 02.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
Locomotive Driver
El Zorro Transport
Wagga Wagga, NSW
01.2010 - 07.2013
- Added or detached loads by coupling or uncoupling cars.
- Implemented safe environment and adherence to guidelines of company safety policies and procedures..
- Reviewed, analyzed and investigated operational problems, correcting when appropriate and calling to attention of supervisor or manager when necessary.
- Made decisions on safety and scheduling employees to support operational requirements.
- Maintained records of train movements, daily logs and train performance reports.
- Triggered track switches and activated traffic signals by operating controls.
- Set up warning signals in front of and behind trains for emergency stops.
- Attached lifting attachments to goods and transported load to destination using hoist or hand-operated crane, or signaled crane or hoisting operators to move load.
- Communicated with dispatchers about train cargo and timetables.
- Conferred with conductors or traffic control center personnel via radiophones to issue or receive stops, delays or oncoming train information.
- Interpreted train orders, signals or railroad rules and regulations that governed locomotive operation.
- Observed tracks to detect obstructions.
- Checked speed and air pressure of locomotive at various points throughout route.
- Operated locomotives to transport freight and other materials.
- Received starting signals from conductors and used controls such as throttles or air brakes to drive electric, steam or gas turbine-electric locomotives.
- Inspected locomotives before and after runs.
- Monitored gauges or meters that measured speed, amperage or air pressure in brake lines or main reservoirs.
Education
High School Diploma -
Trinity Senior High
Wagga Wagga, NSWHigh School Diploma -
St Micheals High School
Wagga Wagga, NSWSkills
- Ability to Lift 50 Pounds
- Vehicle Safety and Maintenance
- Traffic Laws and Regulations
- Loading and Unloading
- Delivery Verification
- Route Planning
- GPS Navigation
- Order Fulfillment
- Customer Relationships
- Communication and Interpersonal Skills
- Payment Processing
- Inventory Management
- Problem Solving
- Valid Driver's License
- Efficiency and Time Management
- Dependability and Honesty
- Delivery and Shipment Records
- Attention to Detail
- Payment Collection
- Strong Working Relationships
- Cargo Records
- Emergency Repairs
- Customer-Oriented
- Product and Service Sales
- Licensing Requirements
- Reliable Vehicle
- Basic Math Skills
- Order Picking and Processing
- Accident Reports
- Standard Transmission
- Stocking and Replenishing
- Freight Loading
- DOT Regulations
- Customer Support
- Written and Verbal Communication
- Commercial Driving Experience
- Forklift Operation
- Shipment Verification
- Vehicle Inspections
- Work Order Management
- Auto and Engine Repair
- Two-Way Radio Operation
- Contactless Deliveries
- Order Processing
- Service Promotion
- POS Systems
- Customer Retention
- Food Delivery
- Safe Driver Training
- Safe Food Handling
- Safe Driving Practices
- Multitasking
- Product Distribution
- Transportation Logs
- Safety and Compliance
- Valid Vehicle Insurance and Registration
- Customer Service
- Physical Strength and Stamina
- Incident Reporting
- Packing Slips
- Warehouse Operations
- Signature Verification
- Equipment Maintenance
- Inventory Systems
- Fee Collection
- Promotions and Sales
- Merchandise Restocking
- Load Safety
- Materials Transport
- Fluent in English
- Local Traffic Patterns
- Cash Handling
- Document Management
- Order Adjustments
Timeline
Delivery Driver
Les Whitehead Dairy Products
02.2019 - Current
Cleaner
Coles Supermarket
01.2017 - 01.2022
Labourer
Cottontail Wines
01.2017 - 02.2018
Locomotive Driver
El Zorro Transport
01.2010 - 07.2013
High School Diploma -
Trinity Senior High
High School Diploma -
St Micheals High School