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Lavanya Harikrishnan
Wentworthville,NSW
Summary
Professional with extensive experience in sales strategy and account management, dedicated to maximizing operational efficiency in a smarter way. Recognized for enhancing client satisfaction through proactive relationship management and targeted solutions. Excellent relationship-building, multitasking, and decision-making skills.
Overview
14
14
years of professional experience
Work History
Assistant Manager- Sales and Account Management
Ingram Micro India Pvt Ltd.
Chennai, India
11.2024 - 12.2025
- Cultivated client relationships that directly contributed to achieving sales goals and meet resellers on daily basis.
- Identified and pursued business opportunities that led to increased revenue growth.
- Collaborated with resellers to strengthen account management and drive sales initiatives.
Business Development Manager
Tech Data Advanced Solutions Private Limited
Chennai, India
12.2023 - 10.2024
- Focused on building strategic partnerships and expanding market presence, consistently meeting targets to support business growth.
- Developed strategic partnerships with key technology vendors and clients.
- Maintained database of existing customers and prospective leads to streamline outreach and enhance relationship management.
Business Development Executive
Inflow Technologies Private Limited
Chennai, India
01.2017 - 05.2019
- Established and maintained strong relationships with clients and industry partners, contributing to measurable growth.
- Coordinated HP Products across PAN India (8 regions), collaborating with business development managers to align strategies.
- Researched product pricing, ratings, and performance; created comparison spreadsheets to support competitive analysis.
Senior Executive- Business Value
Veeras Infotek Pvt Ltd
Chennai, India
03.2016 - 01.2017
- Streamlined operations, resulting in improved business efficiency and profitability.
- Developed and implemented strategies that enhanced organizational leadership sustainability.
- Identified opportunities to enhance business process flows and recorded prospect interactions in CRM tool.
Inside Sales Associate
Ingram Micro India Limited
Chennai, India
06.2014 - 01.2016
- Identified customer needs promptly to meet sales targets and enhance customer satisfaction.
- Managed customer accounts to ensure satisfaction and retention.
- Developed and maintained relationships with clients through regular communication.
- Tracked customer interactions and sales progress using CRM systems to ensure accurate data management.
- Coordinated product orders and inventory management for timely delivery.
Inside Account Manager
Softcell Technologies Limited
Chennai, India
08.2012 - 06.2014
- Analyzed client needs to recommend tailored technology solutions.
- Managed customer accounts, enhancing satisfaction and driving retention.
- Identified and resolved customer issues promptly, improving overall service experience.
Marketing Executive
Tata Communications Limited
Chennai, India
07.2011 - 08.2012
- Developed marketing forecasts for daily, weekly, and quarterly initiatives to guide strategic planning.
- Generated leads through direct mailers, cold calling, and emails, collaborating with cross-functional teams to meet objectives.
- Updated customer contact database to ensure accurate targeting for marketing campaigns.
Education
Bachelor of Computer Applications -
MOP Vaishnav College for Women
ChennaiSkills
- Account management
- Sales strategy
- Business development
- Sales forecasting
- Revenue growth
- Customer relationship management
- Customer service and satisfaction
Personal Information
Title: Assistant Sales Manager
Languages
English
Professional
Telugu
Full Professional
Tamil
Full Professional
Timeline
Assistant Manager- Sales and Account Management
Ingram Micro India Pvt Ltd.
11.2024 - 12.2025
Business Development Manager
Tech Data Advanced Solutions Private Limited
12.2023 - 10.2024
Business Development Executive
Inflow Technologies Private Limited
01.2017 - 05.2019
Senior Executive- Business Value
Veeras Infotek Pvt Ltd
03.2016 - 01.2017
Inside Sales Associate
Ingram Micro India Limited
06.2014 - 01.2016
Inside Account Manager
Softcell Technologies Limited
08.2012 - 06.2014
Marketing Executive
Tata Communications Limited
07.2011 - 08.2012
Bachelor of Computer Applications -
MOP Vaishnav College for Women