Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Lavanya Menon

Pakenham,VIC

Summary

Psychology student at Monash University with strong communication and organisational skills, seeking a receptionist role at Bupa Mindplace. Eager to support person-centred care while gaining hands-on experience in a leading mental health clinic. A fast learner with a passion for mental health, committed to delivering excellent service and making the most of this valuable learning opportunity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teaching Assistant

Kumon Education Centre
Cranbourne North, VIC
04.2024 - Current
  • Mentored children from early childhood through high school in structured academic settings.
  • Adapted teaching methods to accommodate diverse learning styles and needs.
  • Maintained a supportive, safe learning environment for optimal student engagement.
  • Ensured confidentiality and upheld respectful communication with students and families.
  • Monitored classroom safety, promoting positive behavior among all students.

Front of House Worker

Yo My Goodness
Pakenham, VIC
10.2021 - 08.2022
  • Delivered high-quality customer service in fast-paced retail settings, consistently satisfying customer needs.
  • Operated POS systems, addressed inquiries, assisted with product selection, and executed shift duties efficiently.
  • Resolved customer concerns calmly and professionally, ensuring positive outcomes and protecting brand reputation.
  • Collaborated with team members to ensure smooth operations and uphold service standards while achieving sales targets.
  • Maintained a clean, welcoming store environment by adhering to hygiene and safety protocols.
  • Developed strong rapport with customers through attentive service and comprehensive product knowledge.

Education

Bachelor of Psychology - Psychology

Monash University
Clayton, VIC
10-2026

High School Diploma -

Nossal High School
Berwick, VIC
11-2023

Skills

  • Maintaining safe environments
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Learning adaptation
  • Student records management
  • Early childhood education
  • Behavior management
  • Complex Problem-solving
  • Organization and prioritization

Certification

  • Working with children's checks
  • Victorian driver's license

Languages

English
Native/ Bilingual
Malayalam
Native/ Bilingual

References

References available upon request.

Timeline

Teaching Assistant

Kumon Education Centre
04.2024 - Current

Front of House Worker

Yo My Goodness
10.2021 - 08.2022

Bachelor of Psychology - Psychology

Monash University

High School Diploma -

Nossal High School

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Lavanya Menon