Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laveshcya Indrawathan

Summary

Driven to transition into the optical field, bringing valuable skills developed in customer-focused environment. Strong interest in eye health with a solid foundation in eye anatomy. Eager to gain hands-on experience in a clinical and customer-focused environment as an optical assistant. Skilled in active listening and conflict resolution, with proven track record of fostering positive customer interactions. Prepared to leverage these transferable skills to make meaningful impact in the clinical environment.

Overview

1
1
year of professional experience

Work History

Customer Service Attendant

Oporto
02.2025 - Current
  • Delivered friendly service while fulfilling customer orders in a high-volume environment
  • Maintained a clean and organized workspace to meet food safety and presentation standards
  • Operated point-of-sale systems, handled cash and card transactions accurately
  • Demonstrated strong teamwork and adaptability during busy shifts and peak trading hours
  • Resolved customer concerns promptly and professionally to ensure satisfaction

Customer Service Representative

Woolworths Supermarkets
11.2024 - 02.2025
  • Assisted with customer inquiries and supports store operations to maintain an efficient and welcoming retail environment
  • Performed a variety of proactive tasks such as maintaining store presentation and optimising customer satisfaction

Education

Bachelor of Advanced Medical Science - Anatomy & Physiology

Western Sydney University
Parramatta, NSW
11-2027

Skills

  • POS system operation
  • Current First Aid Certificate
  • Problem resolution
  • Sales expertise
  • Service upselling
  • Computer proficiency (Microsoft 365, Google)
  • Customer service
  • Team collaboration

Timeline

Customer Service Attendant

Oporto
02.2025 - Current

Customer Service Representative

Woolworths Supermarkets
11.2024 - 02.2025

Bachelor of Advanced Medical Science - Anatomy & Physiology

Western Sydney University
Laveshcya Indrawathan