Lavie Nguyen
Sydney
Overview
5
5
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Regulatory Officer
Australian Health Regulation Agency
01.2024 - Current
- Conduct comprehensive reviews of registration applications submitted by healthcare practitioners, ensuring compliance with regulatory requirements and standards.
- Analyse documentation, credentials, and qualifications to assess eligibility for registration, making recommendations to the Registration Board as appropriate.
- Collaborate with internal teams to address inquiries, resolve issues, and provide guidance on regulatory matters.
- Draft regulatory communications, including outcome letters, notices of decisions, and regulatory updates, ensuring accuracy, clarity, and compliance with legal requirements.
Logistics Assistant
David Jones
05.2019 - Current
- Inventory Management: Maintain accurate records of stock levels, monitor inventory turnover, and conduct regular audits to prevent discrepancies. Implement strategies to minimise stockouts and overstock situations.
- Customer Support: Address customer inquiries related to order status, shipping details, and product availability. Provide timely and accurate information to enhance customer satisfaction and loyalty.
- Order Processing: Process and fulfill customer orders efficiently, ensuring accuracy and timeliness. Collaborate with sales and customer service teams to address inquiries and resolve issues related to orders.
- Transportation Coordination: Coordinate shipments of over 60 units daily and liaise with carriers to ensure timely and cost-effective delivery of goods.
- Documentation and Compliance: Prepare shipping documents, including bills of lading, invoices, and customs paperwork. Ensure compliance with local and international regulations governing the transportation of goods.
- Vendor Relations: Cultivate positive relationships with suppliers and vendors. Negotiate terms and agreements to optimise procurement processes and maintain cost-effective supply chains.
- Process Improvement: Identify inefficiencies in logistics processes and recommend improvements. Implement new strategies to enhance overall efficiency and reduce operational costs.
Education
Bachelor of Arts - Criminology
University of Sydney
02.2020 - 2023.07
Skills
Customer Service
Certification
SITHFAB021 - Provide Responsible Service of Alcohol
References
- Jack Hung, Inbound Manager 0451 818 030
- Sandy Chau, Outbound Manager 0410 767 899
- Michael Pham, 0411 770 806
Timeline
Regulatory Officer
Australian Health Regulation Agency
01.2024 - Current
WWCC - Working with Children Check (WWC2687444E)
06-2023
HLTAID011 - Provide First Aid
04-2023
SITHFAB021 - Provide Responsible Service of Alcohol
03-2022
Bachelor of Arts - Criminology
University of Sydney
02.2020 - 2023.07
Logistics Assistant
David Jones
05.2019 - Current
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