Your Name
Summary
Dynamic People and Culture Administrator at Southern Cross Care, adept at enhancing team productivity through innovative scheduling and effective communication. Proven expertise in data management and customer service, successfully led the transition to a paperless office, significantly reducing operational costs while fostering a collaborative work environment.
Overview
5
5
years of professional experience
Work History
People and Culture Administrator
Southern Cross Care
Broken Hill, NSW
01.2024 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Led transition to paperless office, reducing operational costs and environmental impact.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
- Collected, arranged, and input information into database system.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Senior Health Administration Officer / Receptionis
GP Super Clinic
Broken Hill, NSW
01.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Medication Competant /Aged Care Worker
Southern Cross Care
Broken Hill
12.2019 - 06.2021
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Education
Year 10 -
Willyama High School
Broken Hill12.1997
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Documentation and reporting
- Decision-making
- Team building and leadership
- Office management
- Personable and approachable
- Data confidentiality
- Team collaboration
- Staff management
- Schedule coordination
- Work Planning and Prioritization
- Scheduling
- Time management
- Deadline adherence
- Data analysis
- Business administration
- New hire onboarding
- Document control
- Operations management
- Multiple priorities management
- Flexible schedule
- Meeting facilitation
- Contract processing
- Multi-line phone systems
- Network administration
- Contract administration
- Travel arrangements
- Travel coordination
- Expense monitoring
- Verbal and written communication
- Filing system organization
- Orientation and training
- Database management
- Administrative improvement
Timeline
People and Culture Administrator
Southern Cross Care
01.2024 - Current
Senior Health Administration Officer / Receptionis
GP Super Clinic
01.2023 - 12.2024
Medication Competant /Aged Care Worker
Southern Cross Care
12.2019 - 06.2021
Year 10 -
Willyama High School