Lavinia Vuniwaqa
Logan Reserve,QLD
Summary
Resourceful Room Attendant experienced in cleaning procedures and customer service. Enhanced guest satisfaction through efficient supply management and proactive maintenance reporting, contributing to a 20% improvement in feedback scores. Demonstrated high productivity and efficiency in task completion while maintaining cleanliness standards and ensuring operational excellence.
Overview
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Room Attendant
Voyages Ayers Rock
Yulara, NT
07.2022 - 07.2026
- Cleaned and organized guest rooms to maintain high standards of cleanliness.
- Replenished supplies and amenities to improve guest comfort and satisfaction.
- Inspected rooms for maintenance issues and reported concerns promptly.
- Collaborated with housekeeping team to streamline workflow and optimize guest service.
- Utilized cleaning equipment and chemicals safely to uphold health regulations.
- Responded to guest requests for additional services or information efficiently.
- Managed inventory of cleaning supplies and communicated shortages to ensure availability.
- Ensured compliance with hotel policies and procedures during daily operations.
Kitchen Hand
Vatia Beach Eco Lodge
Ba, Fiji
05.2015 - 09.2017
- Maintained order and cleanliness of work areas to conform with health codes.
- Monitored inventory to keep adequate stock of food items and supplies.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
Kitchen Hand
Beachcomber Island Resort/ Funky Fish Resort
Malolo , Fiji Island
03.2010 - 10.2013
- Maintained order and cleanliness of work areas to conform with health codes.
- Monitored inventory to keep adequate stock of food items and supplies.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Acquired new skills to support team and further accommodate customer needs.
- Contributed to menu planning by providing input on dish preparation and presentation.
Housekeeping Room Attendant
Raddisson Resort Fiji
Nadi, Fiji
06.2007 - 09.2009
- Cleaned and organized guest rooms, ensuring welcoming environment for guests.
- Managed laundry operations, providing fresh linens and towels to enhance guest comfort.
- Sanitized guest rooms to uphold high cleanliness standards and promote guest satisfaction.
Education
Basic Elderly Care - Sustainable Livelihood Project Training Program
Fiji National University
Tavua, Fiji 05.2013 - 06.2013
Certificate Of General Hospitality - General Studies in Hospility
Femmus School of Hospitality
Suva, Fiji 05.2005 - 03.2006
Khalsa College
Ba, FijiSkills
- Cleaning procedures
- Room preparation
- Supply replenishment
- Maintenance reporting
- Time management
- Customer service
- Guest relations
- Team collaboration
- Flexibility
References
References available upon request.
Timeline
Room Attendant
Voyages Ayers Rock
07.2022 - 07.2026
Kitchen Hand
Vatia Beach Eco Lodge
05.2015 - 09.2017
Basic Elderly Care - Sustainable Livelihood Project Training Program
Fiji National University
05.2013 - 06.2013
Kitchen Hand
Beachcomber Island Resort/ Funky Fish Resort
03.2010 - 10.2013
Housekeeping Room Attendant
Raddisson Resort Fiji
06.2007 - 09.2009
Certificate Of General Hospitality - General Studies in Hospility
Femmus School of Hospitality
05.2005 - 03.2006
Khalsa College