Lavinia Ockwell

Sales Assistant

Southern Belle Boutique Manjimup

Manjimup, WA

03.2023 - Current

Greeted customers and provided assistance with product selection.
Assisted in creating displays to promote products.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Informed customers about current promotions and discounts.
Assisted customers with returns, exchanges and refunds.
Replenished merchandise on shelves as needed throughout the day.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Maintained cleanliness of the sales floor area at all times.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Accepted and completed cash, check and credit card payments.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized store by returning merchandise to proper areas and restocked displays.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Bagged or packaged purchases and wrapped gifts.