Lawang Lama
Orange,NSW
Summary
Dynamic hospitality professional with extensive experience at La Milano and Harris Farm Market. Proven expertise in customer service and cash handling, consistently enhancing guest experiences. Skilled in team leadership and employee training, fostering a collaborative environment. Committed to maintaining high standards of cleanliness and responsible alcohol service.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders, and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Team Member
Harris farm Market
Orange, NSW
07.2023 - Current
- Supervised cashier team to ensure efficient customer service and transaction processing.
- Trained new cashiers on register operations and customer interaction techniques.
- Managed cash handling procedures to maintain accuracy and compliance with policies.
- Addressed customer inquiries and resolved issues to enhance shopping experience.
- Monitored inventory levels at checkout areas and communicated restock needs promptly.
- Assisted cashiers with resolving customer complaints and inquiries.
- Collaborated with management to develop strategies for improving service efficiency.
- Performed daily opening and closing procedures for the register area.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
Bartender
La Milano
Orange, NSW
03.2025 - Current
- Mixed and served cocktails according to standard recipes and guest preferences.
- Maintained cleanliness of bar area and restocked supplies as needed.
- Engaged customers in conversation to enhance their dining experience.
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Bachelor in Business - Accounting
Kings Own Institute
Sydney Skills
- Customer service
- Cash handling
- Team building
- Effective communication
- Bar operations management
- Cleanliness and hygiene
- Safe food handling procedures
- Hospitality and accommodation
- Cash and credit transactions
- Cash register operation
- Responsible alcohol service
- Customer service expertise
- Employee training
- Team leadership
- Attention to detail
- Problem solving
Certification
- Certificate IV in Ageing Support
- First Aid and CPR
- RSA/RCG Competency Card
Timeline
Bartender
La Milano
03.2025 - Current
Store Team Member
Harris farm Market
07.2023 - Current
Bachelor in Business - Accounting
Kings Own Institute