Lawrence Gills
East Ipswich,Qld
Summary
Professional with strong background in managing branch delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Branch Delivery Manager
Konnect Fastening Systems
07.2021 - 12.2024
- Evaluated performance metrics to refine strategies for ongoing success.
- Enhanced client satisfaction by personalizing service offerings based on individual requirements.
- Analyzed workflow for enhanced efficiency in logistics and resource allocation.
- Built strong relationships with clients by proactively addressing concerns and feedback.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategise plans for future growth.
Regional Operations Manager
Konnect Fastening Systems
02.2018 - 06.2021
- Developed standard operating procedures, enhancing consistency and operational quality.
- Directed regional operations to ensure seamless execution and alignment with corporate goals.
- Optimized regional operational workflows using ERP systems, resulting in enhanced efficiency.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Led training and development initiatives, enhancing skills and competencies of regional staff.
- Reported issues to higher management with great detail.
Trainer
Konnect Fastening Systems
04.2016 - 02.2018
- Conducted assessments, identifying skill gaps and tailoring training solutions.
- Enhanced team performance for increased productivity through targeted training sessions.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided coaching and mentoring to employees.
Branch Manager
Konnect Fastening Systems
05.2014 - 04.2016
- Developed team members through mentorship and training to enhance skillsets.
- Identified growth opportunities with comprehensive market analysis.
- Resolved customer issues with prompt solutions to maintain positive relationships.
- Optimized revenue generation strategies for sustainable growth.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Branch Manager
Konnect Fastening Systems
09.2012 - 05.2014
- Developed team members through mentorship and training to enhance skillsets.
- Identified growth opportunities with comprehensive market analysis.
- Resolved customer issues with prompt solutions to maintain positive relationships.
- Optimized revenue generation strategies for sustainable growth.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Branch Manager
Konnect Fastening Systems
02.2011 - 09.2012
- Developed team members through mentorship and training to enhance skillsets.
- Identified growth opportunities with comprehensive market analysis.
- Resolved customer issues with prompt solutions to maintain positive relationships.
- Optimized revenue generation strategies for sustainable growth.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Inventory Manager
Konnect Fastening Systems
08.2005 - 02.2011
- Spearheaded data-driven initiatives that improved stock turnover rates.
- Reduced excess inventory with effective stock categorization.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Monitored inventory levels to confirm compliance with company policy.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
High School Diploma -
Kingston State High School
Kingston, QLD12-1988
Skills
- Data Reporting Tools
- Continuous Integration Practices
- Team Management
- Efficient Schedule Management
- Delivery management
- Stakeholder Communication
- Inventory Monitoring
- Designing Layouts
- Detail-Oriented Approach
- Creative Problem-Solving
- Teamwork and collaboration
- Microsoft Office 365
Timeline
Branch Delivery Manager
Konnect Fastening Systems
07.2021 - 12.2024
Regional Operations Manager
Konnect Fastening Systems
02.2018 - 06.2021
Trainer
Konnect Fastening Systems
04.2016 - 02.2018
Branch Manager
Konnect Fastening Systems
05.2014 - 04.2016
Branch Manager
Konnect Fastening Systems
09.2012 - 05.2014
Branch Manager
Konnect Fastening Systems
02.2011 - 09.2012
Inventory Manager
Konnect Fastening Systems
08.2005 - 02.2011
High School Diploma -
Kingston State High School
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