Lawrence Valois
Baldivis,WA
Summary
Driven Mechanical Technician with a track record of resolving complex issues at PitStop, enhancing customer satisfaction through expert problem-solving and exceptional communication. Skilled in multitasking and critical thinking, demonstrated across diverse roles from technical repairs to animal welfare. Achieved significant improvements in operational efficiency and safety, showcasing a dependable and results-focused approach.
Overview
3
3
years of professional experience
Work History
SPCA Volunteer
SPCA
- Assisted in maintaining a clean, safe, and comfortable environment for both animals and visitors at the shelter.
- Provided emotional support to animals through regular interaction, playtime, and companionship during their time at the shelter.
- Developed strong relationships with community partners and local businesses for sponsorship opportunities benefiting SPCA programs.
- Improved animal care by assisting in daily feeding, grooming, and exercise routines.
Mechanical Technician
PitStop
06.2023 - 05.2024
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Achieved high levels of customer satisfaction through prompt resolution of technical issues and effective communication with clients throughout the service process.
Work Experience/Workshop Hand
Engine Rebuilders
01.2021 - 12.2022
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
- Maintained open lines of communication with colleagues, enabling smooth collaboration and timely completion of projects.
Education
Level 3 Automotive Engineering - Automotive Engineering
Gisborne Development Incorporated
Gisborne, New Zealand 12.2023
Skills
- Customer Service
- Problem-Solving
- Time Management
- Honest and Dependable
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Active Listening
- Customer Communication
- Human and Animal Safety
- Relationship Building
Timeline
Mechanical Technician
PitStop
06.2023 - 05.2024
Work Experience/Workshop Hand
Engine Rebuilders
01.2021 - 12.2022
SPCA Volunteer
SPCA
Level 3 Automotive Engineering - Automotive Engineering
Gisborne Development Incorporated
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