Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I am willing to take an added responsibility to meet team goals.
Exeperienced room attendant at Oaks hotel with 1 year of experience in hospitality industry.I have got skills for resolving problems and improving customer satisfaction.
Experienced waitress at cafe cavellino. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Home Care expert
Clyde North, Vic
10.2023 - Current
Improved patient comfort by providing compassionate and attentive care.
Assisted patients with daily living activities, promoting independence and wellbeing.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Waitress
Cafe Cavallino
07.2023 - Current
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
House Keeping
Wrap Hotel
01.2022 - 07.2023
Trained and mentored all new personnel to maximize quality of service and performance.
Communicated repair needs to maintenance staff.
Conducted regular room inspections to verify compliance with housekeeping standards.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Disposed of trash and recyclables each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Education
Bachelor Of Community Service -
Torrens University Australia
Skills
Team Collaboration
Feeding Assistance
Mobility Assistance
Mobility Assistance Aptitude
Developing Client Transfer
Personal Grooming Care
Bed Transfer
Independent thinking
Vital signs management
Certification
certificate III in Individual Support(Ageing and Disability)