Laxmi Lama

• Front Desk Operations:

Greet visitors, handle calls, and provide information.

• Administrative Support:
• Assist with record-keeping and document preparation.
• Accounts:
• Process invoices, manage accounts receivable/payable.
• Customer Support:
• Address inquiries, resolve issues, maintain positive interactions.
• Data Entry:
• Ensure accurate data entry in accounting systems.
• Financial Reporting:
• Support preparation and analysis of financial reports.
• Collaboration:
• Work with teams, communicate effectively.
• Compliance:
• Adhere to policies, stay updated on industry regulations.
• Team Support:
• Assist team during peak periods or special projects.
• Continuous Improvement:
• Identify and suggest improvements, participate in training.

• Patient Care:
• Assist Nurses in resident and client care interventions as directed.
• Information Management:
• Contribute to collecting accurate healthcare information and maintain precise documentation.
• Effective Communication:
• Communicate with residents and healthcare team members following appropriate protocols.
• Documentation:
• Record daily activities using various software (People Point, Lee Care, iCare).
• Customer Service:
• Provide a high level of customer service to visitors and family members of residents.

• Monthly credit card reconciliation: approval sheet preparation, invoice matching, and filing with reconciliation reports.
• Assisted in BAS preparation: calculated GST, PAYG, and FBT.
• Prepared end-of-financial reports, optimizing tax planning processes.
• Completed balance sheet accounts reconciliation; conducted cash flow analysis for different cost centers.
• Handled and reconciled Petty cash fund.
• Assisted in processing payments: accounts payable and accounts receivable.
• Contributed to payroll management: processed payroll, calculated annual leaves, etc. using XERO