Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laxmi Pankhania

SEYMOUR,VIC

Summary

A confident, reliable and enthusiastic individual, with previous customer service experience. I enjoy helping clients, customers and individuals and solving any problems that they may have. I am a great communicator, over the phone, face to face and via email.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Choice Hotels Asia-Pac
SEYMOUR, VIC
12.2021 - Current
  • Greet and welcome guests upon arrival
  • Answer, screen and forward incoming phone calls
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Database and records management
  • Assist with onboarding of new employees
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Receptionist

  • administration assistance
  • File Management
  • Cash Disbursements
  • Invoicing Payment of Invoices.

Crewe Team Member

Kentucky Fried Chicken
09.2015 - 11.2021
  • Developed and maintained a courteous and effective working relationship
  • Identified issues, analyzed information and provide solutions to problems
  • Assisted other team members to achieve goals
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Processed POS transactions, including checks, cash and credit purchases or refunds.

School Based Trainee

ACTIV Disability Support Services
01.2017 - 12.2018
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Kept clients engaged in social networks and communities
  • Maintained a clean, safe and well-organized patient environment
  • Completed entries in logbooks, journals and care plan to document accurately report patient progress
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.

Workforce Planner

shire of dardanup
04.2018 - 05.2018
  • My responsibility in Eaton Shire of Dardanup is a IT help desk service
  • Computer repairing
  • Network administrator.

Education

Bachelor of Information Technology -

Edith Cowan University
10-2021

Certificate IV in Information Technology Networking -

South Regional TAFE Bunbury, WA
01.2019

Certificate of Education -

Newton Moore Senior High School Bunbury, WA
01.2018

Skills

  • Computer
  • Technology skill
  • Communication Skills
  • Problem Solving
  • Team Work
  • Microsoft Office 365
  • Cash Handling
  • Customer Care
  • File Management
  • File Organization
  • Appointment Confirmation
  • Office Organization

Languages

  • English
  • Gujarati
  • Hindi

Timeline

Front Desk Receptionist

Choice Hotels Asia-Pac
12.2021 - Current

Workforce Planner

shire of dardanup
04.2018 - 05.2018

School Based Trainee

ACTIV Disability Support Services
01.2017 - 12.2018

Crewe Team Member

Kentucky Fried Chicken
09.2015 - 11.2021

Bachelor of Information Technology -

Edith Cowan University

Certificate IV in Information Technology Networking -

South Regional TAFE Bunbury, WA

Certificate of Education -

Newton Moore Senior High School Bunbury, WA
Laxmi Pankhania