Laxmi Sherpa
Melbourne,VIC
Summary
Skilled in front of house management and operations, demonstrated at Huff Bagerly, where I streamlined processes for enhanced efficiency. Expert in creating welcoming environments and improving guest experiences, I excel in team leadership and constructive feedback. My compassionate patient care at Hope Aged Care showcases my ability to enhance well-being, blending hard skills with emotional support.
Overview
1
1
year of professional experience
Work History
Front of House
Huff Bagerly
Melbourne, VIC
11.2023 - Current
- Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.
- Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
- Streamlined front of house operations for improved efficiency and productivity.
Front Desk Receptionist
Bay Route
Melbourne
12.2024 - 01.2025
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Pca
Hope Aged Care
Melbourne
04.2024 - 12.2024
- Operated electronic health record software to accurately document patient information, ensuring timely updates.
- Utilized blood pressure monitors to regularly check and maintain patient vitals.
- Employed gait belts to safely assist patients with mobility, preventing falls and injuries.
- Provided emotional support and companionship to patients, enhancing mental well-being.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Education
Bachelor Of Business - Business
Newton College
MelbourneSkills
- Service and supports for daily living
- Personal care and clinical care
- Human Resources
- Organisation’s service environment
References
Babita Sherpa
Sherpababita53@gmail.com
0406 844 045
Rubina Shrestha
rubinashrestha197@gmail.com
0450 082 637
Timeline
Front Desk Receptionist
Bay Route
12.2024 - 01.2025
Pca
Hope Aged Care
04.2024 - 12.2024
Front of House
Huff Bagerly
11.2023 - Current
Bachelor Of Business - Business
Newton College