Laya Shibu
Orange
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration.
Overview
3
3
years of professional experience
Work History
Student Pharmacist
Chemist Warehouse
10.2022 - Current
- Enhanced patient care by accurately dispensing medications and providing thorough medication counseling
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration
- Provided friendly customer service at drop-off and pick-up counters
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Increased customer satisfaction through exceptional service, including educating patients on prescription usage and potential side effects.
- Developed strong relationships with patients, fostering trust and loyalty while ensuring optimal health outcomes.
- Prepared packaging and labels for webster packs , prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Administrative Officer
NSW HEALTH
04.2024 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
- Updated reports, managed accounts, and generated reports for company database
- Enhanced overall office productivity through effective staff management and coordination of daily tasks
Support Worker
PHM Management
03.2022 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Helped clients manage and reach individual goals, supporting independent progression and social skills
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule
- Kept clients engaged in social networks and communities for personal health and growth
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services
- Promoted independence among clients through skill-building exercises and goal-setting initiatives
Education
Bachelor of Pharmacy - Pharmacy
Charles Sturt University
10.2026
Skills
- Medication dispensing
- Patient counseling
- Filling prescription orders
- Medication labeling practices
- Medication storage
- Teamwork and collaboration
- Attention to detail
- Drug ordering & storage
- Adaptability and flexibility
- Effective communication
- Organizational skills
- Active listening
- Interprofessional collaboration
Timeline
Administrative Officer
NSW HEALTH
04.2024 - Current
Student Pharmacist
Chemist Warehouse
10.2022 - Current
Support Worker
PHM Management
03.2022 - 02.2024
Bachelor of Pharmacy - Pharmacy
Charles Sturt University
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