SHIVRAGINI SINGH
Liverpool,NSW
Summary
Results-driven professional with expertise in team building, project management, and strategic execution. Known for adaptability, a strong work ethic, and the ability to excel independently or collaboratively in dynamic environments. Recognised for excellent interpersonal skills, proactive learning, and delivering impactful results through clear communication and dedication to excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Educator
Ignite Early Learning Center
Macquarie Fields, NSW
09.2024 - Current
- Created and executed strategic curriculum plans to address diverse student needs
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Coordinated activities enhancing student engagement in learning
- Collaborated with colleagues to share best practices in teaching methods.
- Facilitated active parental involvement through frequent progress reports
- Developed inclusive strategies to integrate students with specific educational needs
Educator
Learn and Laugh
Sydney, NSW
08.2023 - 09.2024
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Implemented appropriate strategies to manage challenging behaviors.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
Test Moderator
Applause
Sydney
- Conveyed expert-level knowledge of products and services to non-technical users with positive, friendly conversational style.
- Collected user feedback and communicated issues to internal teams.
- Answered web submissions, emails and chat requests within established timeframes
- Escalated complex issues to correct internal personnel for prompt resolution.
- Maintained system logs or manuals to document testing or operation of equipment.
Passenger Facilitation Agent
Swissport
Sydney , NSW
- Ground services and cargo handling for the aviation industry
- Worked with a diverse team of professionals committed to providing exemplary customer service as the face of Sydney Airport
- Leveraged excellent customer success and interpersonal skills to resolve and remediate all customer complaints and challenges
- Worked efficiently as per the KPIs provided on a day-to-day basis
- Provided translation services to passengers
- Providing guidance to passengers inside the terminal on numerous processes and operating procedures
- Acting as a first level responder to complaint call in accordance with established protocols
Volunteer
Saathi
- A nonprofit that tackles violence and discrimination faced by women and youth
- Accompanied the children program team in attending workshops and trainings held by Saathi.
- Worked alongside the field workers during home visits, family assessments and rescue projects.
- Edited official reports and prepared meeting minutes.
- Complied case studies and follow up reports of new intakes and existing children.
- Helped the children of the home with academics and involved them in extracurricular activities.
- Arranged to incorporateactivities such as mindfulness games, meditation, painting, and music classes to ensure the mental wellbeing and holistic development of the children.
- Supervised educational visits and field trips for 80 students to zoos, museums, and historicalsites 2
Education
Graduate Diploma Of Early Childhood Education -
Southern Cross University
Gold Coast, QLD05-2025
MBA - Human Resources
Western Sydney University
03.2024
Bachelors - Banking and Insurance
Amity University
India 01.2020
Skills
- MS Office, Adobe Photoshop, Adobe Premiere Pro, Final Cut Pro, iMovie, R Programming
- Time Management and Prioritization
- Collaborative Team Player
- Strong Problem Solver
- Analytical Skills
Accomplishments
- Munch and Move E-program Training
- SunSmart Education and Care Workshop
- Generational Equality Training
- Training on Youth Engagement for Gender Equality
- Regalia United Nations Conference-Delegate of Thailand in the WHO Committee
- Certifications-Introduction to Data Science,Statistics 101,R 101
- Graded Examination in Communication Skills by Trinity College, London-Awarded with distinction in the examination
References
REFRENCES
- DR Mamta Singh Phone Number - 0402 620 752
Email: singh.drmamta@gmail.com
- Rufus Shrestha Phone Number- 0411 148 286
Email : rufus@rufus.com.au
Languages
- English; Hindi, Nepali
Certification
- Working With Children Check
- First Aid
Timeline
Educator
Ignite Early Learning Center
09.2024 - Current
Educator
Learn and Laugh
08.2023 - 09.2024
Test Moderator
Applause
Passenger Facilitation Agent
Swissport
Volunteer
Saathi
MBA - Human Resources
Western Sydney University
Bachelors - Banking and Insurance
Amity University
- Working With Children Check
- First Aid
Graduate Diploma Of Early Childhood Education -
Southern Cross University
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