Summary
Overview
Work History
Education
Skills
qualifications
Timeline
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Layla Brown

Summary


Compassionate and dedicated Age Care Worker with over a year of hands-on experience. Skilled in providing emotional support, companionship and daily living assistance to the elderly. Proven ability to manage time effectively and adapt to changes in a fast paced environment. Committed to improving the quality of life to seniors with respect and dignity.

Overview

7
7
years of professional experience

Work History

Age Care Worker

Albany Community Care
10.2022 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, medication reminders and administration.
  • Assisting with domestic assistance

Senior Hairdresser /Beautician

Natural Image
11.2017 - 10.2022
  • Kept work areas, tools and equipment clean and properly sanitized.
  • Handled stocking and cleaning of all work surfaces and front desk.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.

Coffee Barista/Cafe Assistant

Hardie Road Cafe
06.2017 - 10.2017
  • Customer service
  • Coffee making
  • Payment processing
  • Basic kitchen skills

Education

Certificate 3 in Hairdressing - Hairdressing

Albany Regional Tafe
Albany, WA
01.2020

Certificate 3 in Beauty Therapy -

Albany Regional Tafe
Albany
01.2017

Certificate 2 in Hair Dressing -

Albany Senior High School
Albany, WA
01.2016

Skills

  • Management skills
  • Building Customer Relationships and Loyalty
  • Customer service and adapting to changing clients needs
  • Organisational skills
  • Good computer knowledge and inputting notes into clients information
  • Flexible Hours
  • Tool, Equipment and Surface Sanitizing
  • Barista skills
  • Effective communication
  • Medication administration
  • Personal care assistance
  • domestic assistance

qualifications

up to date first aid course

Manual handling training

Integral - Emerging Leaders Program

currently completing certificate 3 in individual support

Timeline

Age Care Worker

Albany Community Care
10.2022 - Current

Senior Hairdresser /Beautician

Natural Image
11.2017 - 10.2022

Coffee Barista/Cafe Assistant

Hardie Road Cafe
06.2017 - 10.2017

Certificate 3 in Hairdressing - Hairdressing

Albany Regional Tafe

Certificate 3 in Beauty Therapy -

Albany Regional Tafe

Certificate 2 in Hair Dressing -

Albany Senior High School

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Layla Brown