LAYLA DEGRAAF
Malua Bay,Australia
Summary
I am a compassionate and dedicated individual seeking to have an experienced future in support work. I have a genuine passion for helping others, and a commitment to providing quality care for those who need that extra assistance. I am looking to get into a role where I can seek new opportunities and learn different skills to further build knowledge and experience.
Overview
2
2
years of professional experience
Work History
Support Worker
Wattle Blue Disability Services
Tomakin, NSW
03.2025 - Current
- Assisted client with daily living needs to maintain personal hygiene and general wellness.
- Kept client engaged in social networks and communities for personal health and growth.
- Prepared and administered daily medications and feeds via feeding tube.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
WAIT STAFF MEMBER
Tomakin Sports & Social Club
Tomakin, NSW
08.2023 - Current
- Recorded or memorized customer orders and entered accurate data into our till system.
- Provided immediate attention and personable greetings to all guests upon seating.
- Promoted great customer service by remaining attentive to guest needs.
- Handled cash and credit transactions accurately, providing change as needed.
- Fostered a welcoming atmosphere by greeting guests warmly upon arrival.
UNPAID SLSO WORK EXPERIENCE
Moruya High School
Moruya, NSW
12.2024 - 12.2024
- Administered medications and other treatments to maintain ongoing care plans.
- Used reinforcement techniques to improve behaviors and reduce safety concerns.
- Offered activities to drive meaningful experiences for students of various skill levels.
- Guided patients through the process of obtaining disability or other benefits.
- Communicated clearly with people from varied backgrounds with diverse needs.
RETAIL WORKER
Moruya Pharmacy
Moruya, NSW
07.2023 - 09.2023
- Assisted customers with non-prescription needs by helping locate OTC medications, vitamins and supplies for first aid care.
- Maintained a clean and organized work environment to ensure safety.
- Educated patients on over-the-counter medication options and proper usage.
- Maintained strict security protocols to prevent loss, theft, or misuse of medications.
- Created positive pharmacy image through strong service and cooperation with customers, associates and outside vendors.
Education
First Aid And CPR
TAFE NSW
NSW03.2025
HIGHER SCHOOL CERTIFICATE - undefined
Moruya High School
Moruya, NSW09.2024
STATEMENT OF ATTAINMENT - BEAUTY SERVICES
Moruya TAFE
Moruya, NSW08.2023
Skills
- Teamwork and collaboration
- Problem-solving
- Verbal and written communication
- Conflict resolution
- Task prioritization
- Disability support knowledge and experience
- Time management
- Customer relations
- Leadership
Timeline
Support Worker
Wattle Blue Disability Services
03.2025 - Current
UNPAID SLSO WORK EXPERIENCE
Moruya High School
12.2024 - 12.2024
WAIT STAFF MEMBER
Tomakin Sports & Social Club
08.2023 - Current
RETAIL WORKER
Moruya Pharmacy
07.2023 - 09.2023
HIGHER SCHOOL CERTIFICATE - undefined
Moruya High School
STATEMENT OF ATTAINMENT - BEAUTY SERVICES
Moruya TAFE
First Aid And CPR
TAFE NSW