Layla Karajcic

• Conducted regular code reviews to maintain high-quality code standards within the team, identifying areas for improvement or optimization.
• Kept front end areas clean and organized for professional appeal to customers.
• Accepted payments, returned change and issued receipts.
• Managed customer concerns and responded to questions concerning [Product or service].
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Contributed to team knowledge sharing by conducting internal workshops on new technologies or best practices in front-end development.

Whilst completing my HSC, I was offered a traineeship with Oz Combined, where I learnt countless skills and was a property assistant to the property mangers whom taught me.

• Maintained open communication channels with tenants, addressing concerns or inquiries in a timely manner.
• Assisted with lease negotiations, resulting in favourable terms for both property owners and tenants.
• Conducted regular site visits to assess property conditions, identifying areas requiring attention or improvement efforts.
• Assisted in the preparation of various reports for property owners, including financial statements and occupancy updates.
• Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.

• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Trained new team members by relaying information on company procedures and safety requirements.

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.

During my work experience at Best & Less, I adapted numerous retail skills.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.

King Constructions is a well-known construction company my family owns.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Responded to inquiries from callers seeking information.
• Assisted in payroll.