Layla Ella Karajcic
Australia
Summary
A dedicated and results-driven professional with extensive expertise in real estate, particularly in sales administration and marketing. With a diverse career background spanning multiple industries, I have demonstrated a strong ability to adapt and thrive while balancing work and study. Committed to achieving excellence, I continuously seek opportunities for personal and professional growth. My goal is to excel in any career I pursue, bringing both knowledge and a passion for continuous learning to every endeavour. Throughout my past work experiences and previous employments, I have developed a wide range of skills, including management, communications, customer service, teamwork, multitasking, and problem-solving. These skills have enabled me to effectively contribute to teams and solve challenges as they arise, ensuring success in dynamic work environments.
Overview
5
5
years of professional experience
Work History
Barista/All Rounder
Jamaica Blue
10.2025 - 01.2026
- Delivered high-quality espresso beverages and specialty drinks, ensuring consistency in taste and presentation.
- Managed inventory levels, ensuring availability of supplies while minimising waste.
- Implemented efficient workflows to enhance speed of service during peak hours.
- Maintained cleanliness and organisation of workstations, adhering to health and safety regulations.
- Developed positive relationships with customers, fostering repeat business through exceptional service.
- Collaborated with team members to achieve daily sales goals and improve overall performance.
Sales Assistant
Anaconda
05.2025 - 10.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and timely replenishment.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to maintain store organisation and cleanliness.
- Provided product knowledge to customers, increasing upselling opportunities.
- Handled customer inquiries and resolved issues to boost satisfaction rates.
Sales Administrator
Ray White Real Estate
07.2024 - 04.2025
- As a point of contact for clients, I managed calendars, coordinated transactions, kept records, and ensured seamless operations while providing the sales team with essential administrative and operational support
- In addition, I worked in marketing, developing and implementing social media campaigns and other online marketing tactics to manage online presence, interact with potential customers, and raise brand awareness
- I was constantly marketing real estate, including properties, legislative updates, and advice for buyers and sellers
- Coordinated the preparation of sales presentations and proposals
- Assisted in the development of marketing campaigns for products and services
Front End Team Member
Woolworths
04.2023 - 07.2024
- Conducted regular code reviews to maintain high-quality code standards within the team, identifying areas for improvement or optimization
- Kept front end areas clean and organized for professional appeal to customers
- Accepted payments, returned change and issued receipts
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Property Assistant
Oz Combined Realty
10.2023 - 04.2024
- Maintained open communication channels with tenants, addressing concerns or inquiries in a timely manner
- Assisted with lease negotiations, resulting in favourable terms for both property owners and tenants
- Conducted regular site visits to assess property conditions, identifying areas requiring attention or improvement efforts
- Assisted in the preparation of various reports for property owners, including financial statements and occupancy updates
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution
- Participated in property walkthrough with potential tenants, showcasing features and amenities of rental units effectively
Team Member
Potato Corner
10.2022 - 12.2022
- Contributed to team knowledge sharing by conducting internal workshops on new technologies or best practices in front-end development
- Assisted in developing and executing catering orders
- Managed inventory of food and supplies to ensure accurate ordering and tracking
- Followed all standard operating procedures and recipes
- Followed proper food handling and sanitation procedures
- Managed customer complaints and resolved issues in a timely manner
- Collaborated with kitchen staff to ensure efficient operations
Team Member
KFC
01.2022 - 03.2022
- Ensured that all prepared items were labeled, dated, covered, monitored for quality and freshness, and rotated
- Arrived to work station on time, appropriately groomed, dressed and ready to work
- Continuously sought opportunities to improve the customer experience
- Answered customer telephone calls promptly and appropriately
- Balanced the cash drawer by meticulously counting cash at the beginning and end of every shift
- Participated in training new and existing cashiers, utilising all available tools to coach, develop, and mentor them regarding proper policies and procedures
Team Member
Best & Less
02.2021 - 04.2021
- Developed and implemented customer service strategies to improve customer experience
- Investigated customer complaints and identified root causes
- Participated in team-building activities to foster collaboration and team spirit
Office Administrative Assistant
King Construction Company
11.2020 - 02.2021
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Education
High School Diploma -
Vincentia High School
Vincentia, NSW09.2023
Wyndham College
Quakers Hill, NSWArthur Phillip High School
Parramatta, NSWSkills
- Communications
- Problem-Solving
- Flexible Schedule
- Creativity and Innovation
- Scheduling appointments
- Maintenance knowledge
- Strategy Development
- Management
- Multitasking
- Following Instructions
- Money Handling
- Complaint resolution
- Administrative Support
- Business Development
- Teamwork
- Collaboration and Teamwork
- Workplace Safety
- Training and mentoring
- Lease Renewals
- Business Analysis
- Business knowledge
- Customer services
- Clear Communication
- Leadership Qualities
- Computer Skills
- Property management practices
- Technical Support
- Reporting
- Friendly and outgoing
- Attention to detail
- Opening and closing duties
- Cleanliness
- Order taking
- Espresso machine operation
- Safe food handling
- Beverage preparation
Timeline
Barista/All Rounder
Jamaica Blue
10.2025 - 01.2026
Sales Assistant
Anaconda
05.2025 - 10.2025
Sales Administrator
Ray White Real Estate
07.2024 - 04.2025
Property Assistant
Oz Combined Realty
10.2023 - 04.2024
Front End Team Member
Woolworths
04.2023 - 07.2024
Team Member
Potato Corner
10.2022 - 12.2022
Team Member
KFC
01.2022 - 03.2022
Team Member
Best & Less
02.2021 - 04.2021
Office Administrative Assistant
King Construction Company
11.2020 - 02.2021
High School Diploma -
Vincentia High School
Wyndham College
Arthur Phillip High School