Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Layla Goddard

Perth

Summary

Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Ice Cream Server

Gelatissimo
11.2024 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.

Waitress

Lawleys
02.2024 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Santa Maria
Attadale, WA
10-2026

Skills

  • Customer engagement
  • Teamwork
  • Patience and empathy
  • Customer service
  • Cleaning and organization
  • Excellent communication
  • Working under pressure
  • Cash handling
  • Greeting customers
  • Order taking

Interests

  • Surfing
  • Beach & indoor volleyball
  • Guitar
  • Drawing & painting

Timeline

Ice Cream Server

Gelatissimo
11.2024 - Current

Waitress

Lawleys
02.2024 - 08.2024

High School Diploma -

Santa Maria

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Layla Goddard