Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Attributes
Extra Curricula Activities
Awards
Generic
LAYLA SALEH

LAYLA SALEH

Glenfield,NSW

Summary

Personable and astute with proven time management and collaboration skills. Understanding of general employability skills and the importance of working as part of a team. Learning from others and developing as a professional.

Customer-savvy Food and Beverage Attendant accustomed to demanding work. Dedicated team player with demonstrated training and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Bankstown Sports Club- Bankstown Gold Club
09.2024 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs.
  • Delivered exceptional service even under high-pressure situations.
  • Opened, poured and served hot and cold beverages.
  • Adhered to food safety guidelines consistently.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.


Kitchen Hand and Front of House

The Mill Hotel
05.2022 - 02.2023


  • Supported chefs in food preparation.
  • Ensured cleanliness and sanitation, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Complied with food safety standards and protocols.


Floor Staff Member

Xs Espresso Moorebank
01.2021 - 01.2022
  • Floor staff and cashier
  • Assisted with store opening and closing procedures.
  • Utilized strong communication skills when interacting with both customers and colleagues.
  • Created a welcoming atmosphere within the establishment.

Customer Service Representative

Mr Dry Clean and Sons Bankstown
01.2020 - 01.2021
  • Cash handling, EFTPOS handling, communicating with customers
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

Year 12 HSC Course -

01.2023

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Food safety
  • Kitchen support
  • Guest services
  • Dining room organization
  • Order accuracy
  • Inventory
  • Phone orders
  • Beverage preparation
  • Allergy awareness

Certification

Responsible Service of Alcohol and Responsible Conduct of Gambling

Card Number: CCH11574107

Timeline

Food and Beverage Attendant

Bankstown Sports Club- Bankstown Gold Club
09.2024 - Current

Kitchen Hand and Front of House

The Mill Hotel
05.2022 - 02.2023

Floor Staff Member

Xs Espresso Moorebank
01.2021 - 01.2022

Customer Service Representative

Mr Dry Clean and Sons Bankstown
01.2020 - 01.2021

Year 12 HSC Course -

Personal Attributes

  • Effective Communication Skills: Articulate communicator with an appreciation for the different communication styles required when working with other team members or with customers.
  • Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly.
  • Flexible: Understanding the need to remain flexible to support last-minute demands and changes.
  • Customer Awareness: I can build good relationships with customers with my enthusiasm and energy.

Extra Curricula Activities

  • Volunteered for the Easy Bankstown Soccer Club- Club House
  • Have played for many Soccer Teams. (e.g. East Bankstown, Liverpool Rangers)

Awards

Participated in School Debates., Achievement Awards in Business Studies, English and CAFS., Participated in a School Fundraiser.

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LAYLA SALEH