Layla White
Armadale,WA
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Experience working in high-performance environments and am skilled in processing transactions, handling cash, using registers and arranging merchandise. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Dome
06.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance front-of-house tasks and back-of-house responsibilities during busy periods.
Retail Assistant
IGA - Kellerberrin Farmers Co op
01.2020 - 01.2021
- Ensure high levels of customer satisfaction through excellent sales service, including greeting customers
- Maintained outstanding store condition and visual merchandising standards
- Maintained fully stocked store
- Proficient in point-of-sale processes
- Actively involved in receiving new shipments
- Keep up to date with product information
- Followed all company policies and procedures.
Education
Bachelor of Arts - Psychology
Murdoch University
Perth, WA07.2026
High School Diploma -
Merredin College
Merredin, WA12.2020
Skills
- Exceptional customer service
- Excellent Communication
- Teamwork and Collaboration
- Punctual and Reliable
- Flexible Schedule
- Attention to Detail
- Opening and closing duties
Competencies Certificates
- Excellent reading, writing and comprehension skills
- Proficient in Apple Mac & Microsoft software programs
- First Aid Certificate completed 2020
- Certificate IV in Preparation for Health and Nursing Studies - 52831 WA
Personal Information
Date of Birth: 12/20/02
References
- Zara Darroch, 0402 149 974, Dome Manager
- Linda Taylor, 0427 196 670, Manager IGA
Timeline
Barista
Dome
06.2022 - Current
Retail Assistant
IGA - Kellerberrin Farmers Co op
01.2020 - 01.2021
Bachelor of Arts - Psychology
Murdoch University
High School Diploma -
Merredin College
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