Summary
Overview
Work History
Education
Skills
Timeline
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Laylah Roach

Shearwater,TAS

Summary

Dynamic hospitality professional with extensive experience at Men’s Gallery Hobart, excelling in customer service and cash handling. Proven ability to maintain safety compliance and foster team collaboration, ensuring exceptional guest experiences. Skilled in effective communication and health codes compliance, consistently delivering high standards in fast-paced environments.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education

Work History

Bartender

Men’s gallery Hobart
Hobart, Tasmania
04.2024 - Current
  • Served cocktails and beverages in a fast-paced bar environment.
  • Interacted with customers to provide exceptional service and recommendations.
  • Managed the bar area, ensuring cleanliness and organization at all times.

Body piercing /Retail Worker

Price cutters Devonport
Devonport , Tasmania
03.2021 - 01.2024
  • Assisted customers with product selection and inquiries.
  • Maintained clean and organized sales floor environment.
  • Operated cash register and processed customer transactions.
  • Performed body piercings using sterile techniques and high-quality jewelry.
  • Educated clients on aftercare procedures and infection prevention.
  • Maintained a clean and organized workspace following health regulations.
  • Managed inventory of piercing supplies and ensured proper stock levels.

Housekeeping Room Attendant

Shearwater resort
Shearwater, Tasmania
02.2020 - 05.2021
  • Cleaned and maintained guest rooms to ensure high standards of cleanliness.
  • Replenished supplies and amenities in bathrooms and common areas.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Organized and restocked cleaning carts for efficiency during shifts.
  • Collaborated with team members to complete room turnovers efficiently.
  • Followed safety procedures while using cleaning chemicals and equipment.
  • Assisted in laundry services, ensuring fresh linens for guest rooms.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.

Education

Latrobe Highschool
Latrobe , Tasmania

Skills

  • Customer service
  • Safety compliance standards
  • Cash handling procedures
  • Effective communication
  • Team collaboration
  • Health codes compliance
  • Hospitality service expertise

Timeline

Bartender

Men’s gallery Hobart
04.2024 - Current

Body piercing /Retail Worker

Price cutters Devonport
03.2021 - 01.2024

Housekeeping Room Attendant

Shearwater resort
02.2020 - 05.2021

Latrobe Highschool
Laylah Roach