Layla Patrica Knight
Shepparton,VIC
Summary
Organised and dependable candidate
Successful at managing
multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and expectations
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Parklake Restaurant
03.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Bakery Worker
Northend Bakehouse
09.2023 - 05.2024
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Crew Member
McDonald's
09.2022 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Year 10 - Didn’t Graduate
Mooroopna Secondary College
Mooroopna, VICSkills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Food presentation
- Cash Handling
- Safe Food Handling
- Professional Appearance
- Service prioritization
- Food safety understanding
Timeline
Restaurant Waiter
Parklake Restaurant
03.2024 - Current
Bakery Worker
Northend Bakehouse
09.2023 - 05.2024
Crew Member
McDonald's
09.2022 - 03.2024
Year 10 - Didn’t Graduate
Mooroopna Secondary College