Summary
Overview
Work History
Education
Skills
Timeline
Generic
Layla Patrica Knight

Layla Patrica Knight

Shepparton,VIC

Summary

Organised and dependable candidate

Successful at managing

multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and expectations

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Parklake Restaurant
03.2024 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Bakery Worker

Northend Bakehouse
09.2023 - 05.2024
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.

Crew Member

McDonald's
09.2022 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

Year 10 - Didn’t Graduate

Mooroopna Secondary College
Mooroopna, VIC

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Food safety awareness
  • Food presentation
  • Cash Handling
  • Safe Food Handling
  • Professional Appearance
  • Service prioritization
  • Food safety understanding

Timeline

Restaurant Waiter

Parklake Restaurant
03.2024 - Current

Bakery Worker

Northend Bakehouse
09.2023 - 05.2024

Crew Member

McDonald's
09.2022 - 03.2024

Year 10 - Didn’t Graduate

Mooroopna Secondary College

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Layla Patrica Knight