Layne Danson
Melbourne,VIC
Summary
my name is layne danson im 17 years old and
i have experience in this field of work because of my dad and working with my dad i have also experienced good customer service and workplace management from previously working at the panton hill pub
Overview
1
1
year of professional experience
Work History
Waiter
Panton Hill Pub
Panton Hill
05.2022 - 08.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Diamond Valley College - Diamond Creek Campus
Diamond Creek, VICSkills
- Strong multitasking
- Cleanliness
- Order Taking
- Menu presentation
- Table Bussing
- Safe Food Handling
- Dining area maintenance
- Food and beverage pairings
- Front-of-house display creation
Timeline
Waiter
Panton Hill Pub
05.2022 - 08.2023
Diamond Valley College - Diamond Creek Campus