Laz Dillon
Bungendore,NSW
Summary
Dedicated and adaptable business professional with extensive experience in venue management, hospitality, and event planning. Skilled in database management, stakeholder engagement, and project management. Known for strong leadership, problem-solving capabilities, and a customer-driven focus. Committed to improving organizational effectiveness, productivity, and financial performance.
Overview
10
10
years of professional experience
Work History
Head Chef
The Manor House
Wanstead, London
09.2018 - 03.2020
- Restored the company’s reputation by implementing effective margin controls and purchasing strategies
- Revamped the menu to align with customer preferences, boosting sales and customer satisfaction
- Led food procurement, event planning, menu development, and staff recruitment and training
- Ensured rigorous adherence to EH&S standards, maintaining compliance with all guidelines.
Sous Chef
The Manor House
Wanstead, London
08.2015 - 06.2016
- Collaborated closely with the head chef on menu development and cost-efficient planning
- Managed EH&S paperwork and maintained meticulous filing systems
- Contributed to menu creation, showcasing personal culinary skills.
Bar Manager / Duty Manager
The Manor House
Wanstead, London
10.2014 - 08.2015
- Led, trained, and guided team members on efficient bar operations
- Achieved 35% sales growth through effective marketing campaigns
- Managed alcohol inventory and developed customer service programs.
Assistant Manager
Academy Bar & Restaurant
Holland Park, London
08.2013 - 10.2014
- Oversaw opening and closing duties, including cash handling and shift supervision
- Innovated new business methods and managed cellar operations
- Trained new staff and covered additional shifts as needed.
Assistant Manager
Young's Pub Company
Shepherds Bush, London
01.2013 - 08.2013
- Managed opening and closing procedures, including cash handling and staff supervision
- Oversaw cellar operations and maintained high standards of cleanliness
- Trained staff and coordinated customer events and private functions.
Supervisor
Geronimo Inns
Shepherds Bush, London
02.2012 - 01.2013
- Managed opening and closing procedures and ensured venue setup
- Provided staff guidance and maintained high morale
- Addressed customer inquiries professionally.
Head Barman
Old Parrs Head Pub
Shepherds Bush, London
10.2011 - 02.2012
- Managed cellar operations and adhered to rigorous opening and closing protocols
- Anticipated and met customer needs, ensuring high standards of cleanliness.
Logistics Support Officer
Quest Exploration Drilling (SI) Limited
Honiara, Solomon Islands
09.2010 - 07.2011
- Coordinated transportation of drilling equipment and supplies to remote locations
- Conducted precise stock control and procurement efforts
- Maintained accurate records and adhered to Health, Safety, and Environmental protocols.
General Manager
Gidleigh Hotels Ltd Pty
- Managed operations of two venues, supervising over 80 staff
- Planned and executed events and promotional activities, driving an 8% financial growth
- Key role in the design and creation of the company’s second hotel and gaming room
- Developed and implemented company-wide policies and procedures, enhancing operational efficiency
- Utilized booking platforms and databases to optimize venue utilization and ensure accurate data capture.
General Manager
Lake George Hotel
- Created and enforced procedures and policies for smooth operational workflow
- Successfully navigated the business through a second Covid lockdown, achieving 10% growth
- Managed accounts payable and receivable, ensuring financial accuracy
- Revamped the gaming room with new technology, enhancing the hotel's state-wide ranking
- Achieved record-breaking trading days, weeks, and months over three consecutive years.
Education
Bachelor of International Relations and Politics (National Security) -
Bachelor of Arts (Global Studies) -
References
- Referee 1 Name], [Referee 1 Position], [Referee 1 Organization], [Referee 1 Phone Number], [Referee 1 Email]
- Referee 2 Name], [Referee 2 Position], [Referee 2 Organization], [Referee 2 Phone Number], [Referee 2 Email]
Timeline
Head Chef
The Manor House
09.2018 - 03.2020
Sous Chef
The Manor House
08.2015 - 06.2016
Bar Manager / Duty Manager
The Manor House
10.2014 - 08.2015
Assistant Manager
Academy Bar & Restaurant
08.2013 - 10.2014
Assistant Manager
Young's Pub Company
01.2013 - 08.2013
Supervisor
Geronimo Inns
02.2012 - 01.2013
Head Barman
Old Parrs Head Pub
10.2011 - 02.2012
Logistics Support Officer
Quest Exploration Drilling (SI) Limited
09.2010 - 07.2011
General Manager
Gidleigh Hotels Ltd Pty
General Manager
Lake George Hotel
Bachelor of International Relations and Politics (National Security) -
Bachelor of Arts (Global Studies) -
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