Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
LEA DIUS

LEA DIUS

Salisbury North,Australia

Summary

A compassionate and motivated individual transitioning into the aged care industry, eager to apply newly gained knowledge and practical experience from completing a Certificate III in Individual Support (Aged Care). With a strong background in customer service, hospitality, and beauty therapy, I bring excellent interpersonal skills, adaptability, and a commitment to delivering person-centered care. Seeking an opportunity to support elderly clients with dignity, respect, and compassion in a residential or community setting.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Student Volunteer

Bolton Clarke Smithfield
Adelaide, Australia
10.2024 - 11.2024
  • Assisted residents with Activities of Daily Living (ADLs), including grooming, mobility, and meal preparation
  • Provided emotional support and built strong rapport with residents
  • Documented care activities and communicated changes in residents' health to supervising staff
  • Ensured compliance with infection control and workplace safety standards

Student Volunteer

Bolton Clarke Walkerville
Adelaide, Australia
09.2024 - 10.2024
  • Delivered personalized care to meet individual resident needs in a residential setting
  • Followed workplace protocols, including safe manual handling and 'No Lifting' policies
  • Collaborated effectively with residents, families, and staff to maintain high standards of care

Beautician

Beautify Hair & Beauty Salon
Canberra, Australia
01.2019 - 05.2024
  • Delivered personalized beauty treatments, including hairstyling, makeup, waxing, and skincare
  • Maintained high levels of client satisfaction by offering tailored services and excellent customer care
  • Trained junior staff and ensured a hygienic, welcoming salon environment
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.

Bar Staff

Filo Bar
Canberra, Australia
01.2023 - 04.2024
  • Provided friendly and efficient service in a fast-paced environment
  • Managed customer inquiries and ensured compliance with safety and licensing regulations

Cashier and Customer Service Representative

Kembla Caves Company
Canberra, Australia
01.2022 - 12.2023
  • Handled transactions, managed inventory, and maintained accurate sales records
  • Assisted customers with product inquiries, ensuring a positive shopping experience

Hospitality Staff

Hyatt Hotel
Canberra, Australia
01.2021 - 12.2022
  • Assisted guests with check-ins, check-outs, and special requests to ensure a smooth experience
  • Collaborated with housekeeping and other departments to resolve guest concerns promptly

Sales Representative

Digi Telecommunications
Penampang, Malaysia
01.2016 - 12.2017
  • Assisted customers with selecting mobile devices and service plans tailored to their needs
  • Built strong customer relationships through exceptional service and product knowledge

Fast Food Crew Member

KFC Lido
Penampang, Malaysia
01.2013 - 12.2015
  • Delivered efficient service in a high-volume environment
  • Maintained cleanliness and followed food safety protocols

Beautician

Julia Hair Salon & D'Princess
Penampang, Malaysia
01.2011 - 12.2015
  • Delivered personalized beauty treatments, including hairstyling, makeup, waxing, and skincare
  • Maintained high levels of client satisfaction by offering tailored services and excellent customer care
  • Trained junior staff and ensured a hygienic, welcoming salon environment

Education

Certificate III - Individual Support (Aged Care)

Melbourne City College
Melbourne, Australia
12.2024

High School Certificate -

SMK Kepayan
Tambunan, Sabah, Malaysia
01.2010

Skills

  • Person-Centered Care and Emotional Support
  • Assistance with ADLs (Grooming, Mobility, Meal Preparation)
  • Infection Control and Workplace Safety Compliance
  • Communication and Interpersonal Skills
  • Time Management and Multitasking
  • Team Collaboration and Adaptability
  • Strong Customer Service Background
  • Cultural awareness
  • First aid and CPR
  • Community service
  • Team collaboration

Certification

  • First Aid and CPR, Valid
  • RSA (Responsible Service of Alcohol) Certificate

References

Available upon request.

Timeline

Student Volunteer

Bolton Clarke Smithfield
10.2024 - 11.2024

Student Volunteer

Bolton Clarke Walkerville
09.2024 - 10.2024

Bar Staff

Filo Bar
01.2023 - 04.2024

Cashier and Customer Service Representative

Kembla Caves Company
01.2022 - 12.2023

Hospitality Staff

Hyatt Hotel
01.2021 - 12.2022

Beautician

Beautify Hair & Beauty Salon
01.2019 - 05.2024

Sales Representative

Digi Telecommunications
01.2016 - 12.2017

Fast Food Crew Member

KFC Lido
01.2013 - 12.2015

Beautician

Julia Hair Salon & D'Princess
01.2011 - 12.2015

Certificate III - Individual Support (Aged Care)

Melbourne City College

High School Certificate -

SMK Kepayan
LEA DIUS