Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khanh Linh [LEA] NGUYEN

Macquarie Park,NSW

Summary

Dedicated professional with extensive experience in the hospitality industry. Consistently maintains a polished appearance and delivers high-quality results on assigned tasks. Reliable and quick to learn, with strong teamwork, communication, and organizational skills. Eager to expand knowledge and pursue opportunities in various customer service roles.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Emerald City Hotel
North Sydney
05.2022 - Current
  • Monitored front desk traffic and developed customer rapport.
  • Handled a multi-line phone system and promptly transferred calls.
  • Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
  • Ensured compliance with health and safety regulations.
  • Utilized quick problem-solving techniques to ensure customer satisfaction.

Chiropractic Assistant Intern

Macquarie University
Macquarie Park, NSW
07.2024 - 10.2024
  • Ensure all chiropractic rooms and equipment are thoroughly sanitized before and after each session, adhering to health and safety protocols.
  • Monitor and replenish essential clinic supplies for daily operations.
  • Assist with scheduling and managing patient bookings.
  • Provide assistance to the Chiropractor by preparing the patient for treatment and occasionally helping with soft tissue massages to support patient care.

Housekeeping Room Attendant

Emerald City Hotel
North Sydney, Australia
08.2021 - 03.2022
  • Engaged with guests to understand room requirements and amenities, promoting overall satisfaction.
  • Liaised with other departments to coordinate housekeeping needs and promptly resolve issues and concerns.
  • Collaborated with team members to complete tasks efficiently, resulting in increased productivity.

Waitress Supervisor

EatFuh
Chatswood, Australia
06.2019 - 02.2020
  • Resolved conflicts between guests and employees promptly and effectively.
  • Regularly inspected restaurant areas for safety hazards and unsanitary conditions.

Education

Bachelor Of Chiropractic Science -

Macquarie University
Sydney, NSW
02.2025

Skills

  • Reservation Management
  • Computer Proficiency
  • Telephone Etiquette
  • Team Coordination
  • Customer Complaint Resolution
  • Motivating Performers

Languages

Vietnamese

Timeline

Chiropractic Assistant Intern

Macquarie University
07.2024 - 10.2024

Front Desk Receptionist

Emerald City Hotel
05.2022 - Current

Housekeeping Room Attendant

Emerald City Hotel
08.2021 - 03.2022

Waitress Supervisor

EatFuh
06.2019 - 02.2020

Bachelor Of Chiropractic Science -

Macquarie University
Khanh Linh [LEA] NGUYEN