LEA ANNE MILLER
Ruse,NSW
Summary
Dynamic and detail-oriented professional with a positive attitude and extensive experience at Wedderburn Christian Campsite. Proven expertise in food preparation and kitchen operations, enhancing meal quality while ensuring compliance with food safety measures. Recognized for exceptional customer service and effective team collaboration, consistently exceeding performance goals in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Kitchen Hand/Supervisor, Cleaner/Housekeeper
Wedderburn Christian Campsite
08.2023 - 02.2025
- Operated kitchen equipment, including mixers and ovens, following operational guidelines.
- Prepared ingredients and maintained cleanliness in kitchen areas for efficient meal service.
- Supported dishwashing operations, maintaining kitchen cleanliness and sanitation protocols.
- Trained new staff on proper kitchen procedures and safety practices for optimal performance.
- Implemented waste reduction strategies by optimizing food storage and usage techniques.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Followed recipes to prepare food correctly.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Prepared simple menu items independently when necessary while maintaining high-quality standards.
- Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
- Assisted in food preparation for enhanced meal quality and speed of service.
- Collaborated with team members to streamline workflow during peak meal times.
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
Hygiene Service Technician
Flick Anticimex
05.2023 - 08.2023
- Implemented sanitation procedures to ensure compliance with health and safety regulations.
- Provided detailed reports on service activities, findings, and recommendations to management and clients.
- Enhanced customer satisfaction through proactive communication and timely follow-up services.
- Reduced cross-contamination risks through meticulous sanitization of high-touch surfaces.
- Increased client retention with exceptional attention to detail in all aspects of hygiene maintenance.
- Consistently exceeded performance goals by prioritizing tasks effectively and managing time efficiently during each shift.
- Enhanced customer satisfaction by providing timely and thorough cleaning services in commercial spaces.
Shop Assistant, Front-End Supervisor,
Woolworths Supermarket
05.2019 - 05.2023
- Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and managing cash handling procedures.
- Assisted with inventory management, optimizing stock levels and minimizing discrepancies through diligent organization.
- Trained new staff on operational procedures, promoting adherence to company standards and improving team performance.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
- Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
- Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.
Machine Operator/Assembler, Packer/Production Worker
Goodman Fielder
03.2017 - 03.2019
- Operated high-speed packaging machinery to ensure efficient production flow.
- Monitored equipment performance, identifying and resolving issues proactively.
- Conducted routine maintenance on machines to minimize downtime and maintain quality standards.
- Trained new operators on safety protocols and operational procedures to enhance team performance.
- Implemented process improvements that increased production efficiency and reduced waste.
- Collaborated with quality assurance teams to uphold product integrity during manufacturing processes.
- Ensured compliance with health and safety regulations throughout all operational activities.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Machine Operator/Packer Operator
Propan Smallgoods
01.2013 - 02.2017
- Developed standard operating procedures that enhanced consistency in packaging operations.
- Increased accuracy in product packing by implementing efficient organization techniques in cooked and finished goods.
- Collaborated closely with team members to achieve daily production goals and maintain a safe work environment.
- Optimized machine performance for increased output by conducting regular maintenance checks and adjusting settings as needed.
- Enhanced production efficiency by operating and maintaining high-speed packaging machines.
- Maintained clean workspaces around machinery to ensure a safe working environment free from potential hazards or obstructions during operations.
- Kept production lines running smoothly and efficiently at all times.
- Maintained clean, tidy and safe working environment in packing area.
- Performed regular maintenance and cleaning of packing machinery.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Education
High School Certificate - Year 10 Certificate
Liverpool Girls High School
Liverpool, NSWFood Safety - Use Hygiene Practices For Food Safety
CTA Training Specialists
Sydney, NSW01-2024
Skills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Food preparation
- Equipment cleaning
- Punctual and reliable
- Workplace health and safety
- Food safety measures
- Food quality standards
- Kitchen operations
- Food storage
- Cash register operation
- Customer engagement
- Attention to detail
- Safe handling
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Kitchen Hand/Supervisor, Cleaner/Housekeeper
Wedderburn Christian Campsite
08.2023 - 02.2025
Hygiene Service Technician
Flick Anticimex
05.2023 - 08.2023
Shop Assistant, Front-End Supervisor,
Woolworths Supermarket
05.2019 - 05.2023
Machine Operator/Assembler, Packer/Production Worker
Goodman Fielder
03.2017 - 03.2019
Machine Operator/Packer Operator
Propan Smallgoods
01.2013 - 02.2017
High School Certificate - Year 10 Certificate
Liverpool Girls High School
Food Safety - Use Hygiene Practices For Food Safety
CTA Training Specialists