Leah Abidin
Noble Park,Melb
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Sales Consultant
Tupperware
Melbourne, VIC
05.2021 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Childcare Center Director
Abc Learning Centre
Brunswick, VIC
10.2003 - 03.2005
- Enhanced childcare center''s reputation by implementing innovative and developmentally appropriate programs for children.
- Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.
- Streamlined administrative processes for increased efficiency, resulting in smoother daily operations at the childcare center.
- Collaborated with parents to address individual child needs, fostering strong partnerships and enhancing overall family satisfaction.
- Developed comprehensive staff training programs, improving employee skills and increasing overall quality of care provided.
- Implemented safety procedures and protocols to maintain a secure environment for both children and staff members.
- Oversaw compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Evaluated curriculum regularly to ensure alignment with current educational standards and best practices in early childhood education.
- Increased enrollment numbers by executing effective marketing strategies targeting local families seeking quality childcare options.
- Maintained accurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
- Championed inclusive practices within the childcare center, ensuring that all children and families felt welcomed and supported regardless of cultural or socioeconomic backgrounds.
- Continuously assessed program quality by observing classroom activities, reviewing lesson plans, and gathering feedback from both staff and parents.
- Adapted staffing schedules to accommodate fluctuating enrollment numbers, maintaining appropriate child-to-staff ratios while optimizing resource allocation.
- Engaged with parents and families to build positive relationships for children to thrive.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Managed program paperwork and child records to comply with state requirements.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Chilcare Assistant Director
Abc Learning Centre
Brunswick, VIC
01.2002 - 09.2003
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Designed individualized learning plans tailored to each student''s unique needs and goals.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for each phase of development
Childcare Assistant
Abc Learning Centre
Brunswick, VIC
05.2000 - 12.2002
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
- Contributed to curriculum planning by suggesting age-appropriate themes, materials, and resources for learning opportunities.
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
- Participated in staff meetings to share ideas, address challenges or concerns, and maintain a cohesive team environment.
- Supervised free play and other activities to keep children safe.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted learning and social development through structured and unstructured playtime.
- Kept children between ages of 6 weeks and 5 yrs safe and secure with vigilant oversight.
- Taught children to organize toys, wash hands, and share by leading by example.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Encouraged children's emotional and social development.
- Implemented daily routines and activities to stimulate and engage children.
- Assisted in potty training and toilet hygiene.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Out of School Hours Care
Niddrie Primary School
Niddrie
03.2000 - 12.2000
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Cert III - Childcare
Swinburne University of Tech
Melbourne, VICYr 12 -
Essendon East Keilor District College
Essendon, VIC11.1999
Skills
- Time Management
- Attention to Detail
- Meal Preparation
- Childcare
- Personal Hygiene Assistance
- Child Supervision
- Lesson Plan Development
- Care management
- Infection Control
- Housekeeping
- Group leadership
- Activity Planning
- Healthy environments
- CPR training
- Dietary Requirements
- Safety awareness
- Early Childhood Education
- Toilet training
- Emotional development
- Patience and Empathy
- Hygiene and Cleanliness
- Child Safety
- Lesson Planning
- Health and safety
- Infant Care
- Self Motivation
- Excellent Communication
- Active Listening
- Social and Emotional Development
- Infant Care and Feeding
- Caring and Responsible
Timeline
Sales Consultant
Tupperware
05.2021 - Current
Childcare Center Director
Abc Learning Centre
10.2003 - 03.2005
Chilcare Assistant Director
Abc Learning Centre
01.2002 - 09.2003
Childcare Assistant
Abc Learning Centre
05.2000 - 12.2002
Out of School Hours Care
Niddrie Primary School
03.2000 - 12.2000
Cert III - Childcare
Swinburne University of Tech
Yr 12 -
Essendon East Keilor District College