Leah Best

• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Sterilized rooms and prepped equipment and instruments for procedures daily.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Prepared patient X-rays and images for review by dentist.
• Collaborated with the dental team to develop customized treatment plans for individual patients.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
• Managed time efficiently in order to complete all tasks within deadlines.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Prepared and arranged instruments, medications, and required materials for dental procedures.

• Resolved customer complaints and payout errors.
• Assessed staffing levels to verify proper shift coverage, staff rotations and breaks.
• Maintained accurate records of cash supply transfers in alignment with regulatory requirements.
  
• Trained new bartenders on drink preparation and upselling techniques.
  
• Balanced daily registers.
  
• Operated cash register for transactions and made proper change for cash transactions.
  
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  
• Monitored daily checklists and side worksheets to keep other bar staff members on task.
  
• Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
  
• Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling.
  
• Supervised cleanliness of guest service areas before, during and after service.
• stocktakes.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information.

Delivered high level of customer service to patrons using active listening and engagement skills.

Helped customers find specific products, answered questions and offered product advice.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Worked closely with front-end staff to assist customers.

Processed refunds for worn, damaged and broken merchandise.

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Trained new team members in cash register operation, stock procedures and customer services.