Leah Cameron
Mildura,VIC
Summary
I am an enthusiastic person with a strong work ethic, and a drive to succeed in everything that I undertake. I believe that I'm a highly-motivated employee with desire to take on new challenges and oppurtunities. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I'm adept at working effectively unsupervised and quickly mastering new skills. Driven by a passion for continuous learning and successfully navigating change.
Overview
30
30
years of professional experience
Work History
TCP Case Manager
Mallee Accommodation Support Program
12.2022 - Current
- I started my employment with MASP as a TCP support worker, and quickly transitioned into case management.
- Implemented crisis intervention strategies as needed to address emergent client issues.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Identified barriers to client success and developed strategies to overcome them.
- Monitored client progress through regular follow-ups and case reviews.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess living conditions and support needs.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Advocated on behalf of clients to secure necessary services and support.
- Assisted clients in setting realistic goals and developing action plans.
- Collaborated with other service providers to ensure continuity of care for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Supported family members by providing information on local support groups.
- Participated in professional development opportunities to stay current with best practices in case management.
- Maintained up-to-date case records with case activity status.
- Monitored client progress through regular follow-up contacts.
Sole Trader
Mallee Bee
Mildura
01.2018 - 01.2024
- Company Overview: My small business Mallee Bee was developed and is strongly influenced by my love for all things bees
- Having direct access to local, raw beeswax has allowed me to design and develop a line of unique and natural products which includes beeswax wraps, lip balms, chest rub, candles, fire lighters and crayons
- As well as stocking local shops with my products I also have a regular stall at the Sunraysia farmer's market
- I have a varied client base with many regulars as well as tourists who frequent the local farmer's market
- I especially enjoy the face-to-face aspect of selling at the farmers market as it gives me an opportunity to connect and engage with my locals as well as visitors to our region
- My small business Mallee Bee was developed and is strongly influenced by my love for all things bees
- Having direct access to local, raw beeswax has allowed me to design and develop a line of unique and natural products which includes beeswax wraps, lip balms, chest rub, candles, fire lighters and crayons
Sales, marketing, and customer service
Monsons Honey
Gol Gol
01.2017 - 01.2024
- Company Overview: My family are third generation local Beekeepers and I have been working alongside them to build the product side of the business since 2017
- Along with my mum and brother we produce, package, market and sell honey and beeswax both locally and interstate
- This role has allowed me the opportunity to branch off and create my own small business with a line of bee related products that I market and sell separately
- My family are third generation local Beekeepers and I have been working alongside them to build the product side of the business since 2017
Manager, and Community Relations Representative
McDonalds
Mildura
01.1995 - 01.2016
- I was initially employed at the age of 15 as an entry level crew member but with determination rose through the ranks over the years becoming a shift supervisor at the age of 18 and part of the management team by 21
- In my management role I was responsible for the overall running of the restaurant including staff
- This involved rostering, being a part of the hiring process including interviewing, on the floor shift management, delegation of duties, supervising trainees doing Tafe certificates, conflict resolution, stock ordering and control, maintenance liaison and staff training
- During my time as the Community Relations Representative, I worked within the community developing new and maintaining old relationships with local schools, sporting clubs and other local businesses, marketing activities and building the McDonalds brand image
- My responsibility extended to in store promotions, fundraising, merchandising, and decorating the store during special occasions such as Christmas and McHappy day
Supervisor
Angus and Robertson Bookstore
Mildura
01.2007 - 01.2010
- In this role I was responsible for front of house, customer service, cash handling and banking, stock control including ordering and stocktakes, merchandising and the training and supervision of Junior staff
- At Angus and Robertson, we had many out-of-town customers as well as regulars whom I formed close relationships with
- I always went above and beyond my role remembering their preferences and facilitating specialist order requests
- I helped to build a strong team and enabled as well as supported growth within our younger employees who looked to me for support, advice, and mentorship
Education
Diploma of community services -
Australian College of Community services and Care
10.2023
New Enterprise Incentive Scheme - small business program
12.2022
Certificate III Business -
ALFFIE
12.2021
Certificate III Hospitality -
12.2000
Skills
- Outstanding communication skills
- Strategic thinking
- Problem-solving skills
- Teamwork capabilities
- Highly adaptable
- Motivated
References
- Susan Kinnear, TCP Case Manager, MASP, 0438 832 647
- Kylie Dew, Sunraysia Farmers Market Co Ordinator, 0428 232 007
Volunteer Experience
- Committee Member, Sunraysia Farmers Market, 01/01/19 - 12/31/24, Sunraysia Farmers Market is a not-for-profit organisation promoting local small businesses and locally made and grown produce. A fortnightly market is held on council grounds at Jaycee Park. I have been involved with Sunraysia Farmers Market as a store holder since 2017 and on the committee since 2019. I assist with store holder applications, hazard control, funds allocation, event organising including the recent Good Earth Fair and community grants and donations.
- Volunteer, Gol Gol Public School, 01/01/16 - 12/31/22, I have been involved with Gol Gol Primary School in many capacities over the years in which my children have and currently attend. I have contributed a large amount of time supporting the Stephanie Alexander children's kitchen program, school fairs, disco nights, excursions, and fundraising.
Timeline
TCP Case Manager
Mallee Accommodation Support Program
12.2022 - Current
Sole Trader
Mallee Bee
01.2018 - 01.2024
Sales, marketing, and customer service
Monsons Honey
01.2017 - 01.2024
Supervisor
Angus and Robertson Bookstore
01.2007 - 01.2010
Manager, and Community Relations Representative
McDonalds
01.1995 - 01.2016
Diploma of community services -
Australian College of Community services and Care
New Enterprise Incentive Scheme - small business program
Certificate III Business -
ALFFIE
Certificate III Hospitality -
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