Leah Chapple

Company Overview: SURTECO Australia is a subsidiary of a global manufacture of plastic edge banding and decorative papers. Promoted to HR Manager APAC in January 2023.

Responsible for all HR functions across 7 countries within Asia Pacific, 220 employees.

• Collaborated with departments to align HR strategies with business goals.
• Managed recruitment strategies to attract top talent in the industry.
• Developed onboarding processes for improving new hire integration.
• Supported leadership, advising on workforce planning and organisational development.
• Implemented performance management systems to drive employee growth.
• Developed compensation structures for competitive and equitable salaries.
• Identify and address learning and development needs, design and implement programs
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Ensure compliance with employment law regulations
• Provide support to managers and employee in various HR related topics and resolve issues that arise
• Improved data-driven decision-making with advanced HR analytics.
• Handle investigation and resolution of employee issues, concerns, and conflicts
• Coordinate the receipt of new injury notifications from all states and ensure timely communication with injured parties and key stakeholders
• Gather, analyse & monitor data with useful HR metrics
• Developed HR framework including position descriptions, policies & procedures.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.

Projects implemented:

• Implementation of ADP outsources payroll into Asia Pacific region
• Implementation of FinX – HR profiling (DISC assessments)
• Commenced the project on MERCER benchmarking
• Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.

Company Overview: Buckland Aged Care Services provides services such as aged, residential, and home care

• Manage end to end recruitment including onboarding
• Ensure police checks, AHPRA registrations and working rights were current for staff
• Manage the induction process including fire orientation, equipment, and systems training
• Support managers in relation to performance management including issuing letters, note taking and industrial relations advice
• Manage the daily activities of the payroll officer and oversaw payroll for 165 employees
• Coordinated appraisal process including 3 month, 6 months and annual
• Develop the annual training calendar, schedule, and coordinate all training
• Provide employment relations advice to managers, supervisors, and coordinators
• Manage all workers’ compensation related matters including return to work programs
• Buckland Aged Care Services provides services such as aged, residential, and home care
• Developed work instructions for the human resources department and payroll

Company Overview: Decorative Events & Exhibitions style, design and install events across New South Wales

• Coordinate the recruitment process, end to end
• Prepared employment contracts and related paperwork and organise on boarding
• Coordinate learning & development activities
• Coordinated activities relating to the ongoing compliance with WHS requirements: including meeting notes, incident reporting, workers compensation, and training
• Assist the review, development and maintenance of policies and procedures frameworks
• Ensure Position Descriptions, and HR collateral were update to date and compliant
• Decorative Events & Exhibitions style, design and install events across New South Wales
• Implemented a Human Recourse Information System, Employment hero

• Manage the talent acquisition process including recruitment and selection, testing, onboarding, and induction
• Provided industrial relations advice including award interpretation, coordinated the renegotiation of the Enterprise Bargaining Agreement
• Processed production, administration, and executive members payroll
• Provided managers support for disciplinary matters including performance management
• Reviewed and updated policies and procedures
• Developed and implemented the annual appraisal process
• Manage the administration and training aspects of the apprentices
• Managed retrenchments including consultation between 2014 to 2015 due to downsizing
• Liaised with an external industrial relations advisor and the employees to formulate an Enterprise Bargaining Agreement which was later ratified by Fair Work Australia
• Managed two adverse action claims at Fair Work Australia

Company Overview: Nu-tech Group Pty Ltd is a commercial refrigeration company

• Preparation of month end reports for the management team
• Processed weekly payroll and provided award interpretation assistance to employees
• Undertake weekly and monthly reconciliation of bank account and credit card
• Responsible for accounts payable and receivable functions
• Preparation of BAS, payroll tax and FBT
• Nu-tech Group Pty Ltd is a commercial refrigeration company
• Implementation of MYOB and became a superuser