Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
RegisteredNurse

Leah felder

Armstrong Creek,Vic

Summary

Customer-focused Retail Worker known for productivity and efficient task completion. Specialized in customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring the workplace is clean and hazard-free and positive customer interactions. I help when a customer needs assistance or if another coworker needs a hand.

Overview

3
3
years of professional experience

Work History

Retail Worker

kmart
Belmont, Vic
04.2021 - Current
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

Diploma of Nursing - Nursing Practice

Gordon Tafe
Geelong, VIC

Skills

  • Register operation
  • Display Maintenance
  • Store maintenance
  • Payment Processing
  • Customer Assistance
  • Cash Register Operation

Affiliations

  • I used to play netball for 10 years
  • I did little athletics for 3 years

Accomplishments

  • I was a primary school house captain in year 6
  • I was selected for a leadership camp in high school
  • I was a high school house captain in year 12
  • my netball team have been winners and runners-up in many years of finals

Certification

  • I have a netball certificate in umpiring and im a C grade umpire
  • I have my probationary license

References

References available upon request.

Timeline

Retail Worker

kmart
04.2021 - Current

Diploma of Nursing - Nursing Practice

Gordon Tafe
Leah felder