Leah Flanagan
Brisbane,QLD
Summary
I am an accomplished retail assistant with experience handling luxury items at Peter Alexander, whilst enhancing store operations and customer satisfaction. I excelled in inventory management and team leadership at Sweet Tea, demonstrating customer service and register operation skills. I am known for reliability and quick learning, significantly improving team efficiency and store performance.
Overview
3
3
years of professional experience
Work History
Retail Worker
Peter Alexander
Cairns, QLD
10.2024 - 01.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Managed cash register operations using POS system and processed sales and returns.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Store Supervisor
Sweet Tea
Cairns, QLD
02.2023 - 01.2025
- Monitored stock levels and identified ordering needs.
- Maintained records of items shipped, received, or transferred to another location.
- Assigned tasks to staff according to workload requirements.
- Supervised work of cashiers, training new team members and monitoring performance.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
Checkout Operator
Piccones IGA
Cairns, QLD
03.2022 - 02.2023
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
Education
Bachelor of Arts - Psychology
University of Queensland
Brisbane, QLD11-2028
High School Diploma -
Cairns State High School
Cairns, QLD10-2024
Skills
- Customer service
- Register operation
- Product knowledge expertise
- Reliability and punctuality
- Seasonal display setup
Accomplishments
- Winning team in Townsville Classics Division 1 Volleyball Team (2024)
- Winner of the 2022 and 2023 BLA Mock Court Competition (Lead Barrister).
- Winner of the 2022 BLA Junior Business Plan.
- Outstanding Work Award - Psychology Association.
- District Representative in Athletics 2024 (Discus, High Jump, Shot Put).
- Honors in Psychology (2024)
Timeline
Retail Worker
Peter Alexander
10.2024 - 01.2025
Store Supervisor
Sweet Tea
02.2023 - 01.2025
Checkout Operator
Piccones IGA
03.2022 - 02.2023
Bachelor of Arts - Psychology
University of Queensland
High School Diploma -
Cairns State High School
Similar Profiles
Tiffany NelsonTiffany Nelson
Stock Manager at Peter AlexanderStock Manager at Peter Alexander
Umnia HassaballaUmnia Hassaballa
Sales Assistant at Peter AlexanderSales Assistant at Peter Alexander
BENJAMIN WEI CHENG SIABENJAMIN WEI CHENG SIA
Part-Time Sales Associate at Peter AlexanderPart-Time Sales Associate at Peter Alexander