Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
Generic

Leah Howard

Melbourne

Summary

Relocated to Australia from New Zealand nearly two years ago for fresh opportunities and have since embraced the lifestyle of Melbourne. With a background in the hospitality industry since 2016, I have found great enjoyment in this field but am now eager to broaden my expertise and embark on new learning ventures.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bar Supervisor/Floor Supervisor

Spice Temple
08.2023 - Current

Well versed in all aspects of the fine dining bar/restaurant operations, including staff management, service execution, maintenance, inventory ordering, and staff training. Skilled in the development of menu items to enhance the dining experience and have created 15+ original cocktail recipes that have become signature menu offerings. Committed to upholding high standards of quality, cleanliness, and efficiency. Adept at multitasking and problem-solving in a fast-paced setting to ensure smooth service and guest satisfaction. Cross trained to floor supervision working with waiters and managing shifts. Worked alongside head sommelier with wine education and training.

General Manager/Duty Manager

Voodoo Lounge
11.2021 - 08.2023

Manager in charge of overseeing all operations in a fast-paced bar environment. Proficient in all facets of bar management, including stock management, staff training, shift supervision, roster creation, and ensuring compliance with local alcohol policies and regulations. Adept at problem-solving and decision-making in high-pressure situations.

Head Bartender

Astrolabe Brew Bar
10.2020 - 11.2021

Bartender and Waiter with experience working in the bustling environment of New Zealand's largest beer garden. Proficient in providing excellent customer service during breakfast, lunch, dinner, and late-night shifts. Skilled in serving customers, crafting specialty cocktails, and handling various bar duties

Supervisor Sales Attendant

Event Cinemas
04.2018 - 09.2020

Accomplished in various aspects of cinema operations, including ticket sales, customer service, cleanliness maintenance, and food preparation.

Education

Excellence Endorsement

Tauranga Girls' College

High School Diploma -

Tauranga Girls' College
12.2019

Skills

  • Menu development
  • Staff management
  • Health and safety compliance
  • Inventory ordering
  • Service coordination
  • Ingredient preparation

Certification

  • NZ License Controller Qualification
  • NZ Manager's Certificate
  • RSA Victoria Qualification


References

  • Flora Bosidis, Restaurant Manager at Spice Temple AU Phone number +61433087184
  • Martin Nguyen, Assistant Restaurant Manager at Spice Temple AU Phone number +61432334964
  • Emily Watling, Head Sommelier and Assistant Restaurant Manager at Spice Temple AU Phone number +61423450275
  • Jackie McCaughan, Owner at Voodoo Lounge, NZ Phone number +64223639296 or email @pleasantavecrew@gmail.com


Accomplishments

  • Nominee for 'Best Newcomer to Industry' Hospitality award in Bay of Plenty 2021

Timeline

Bar Supervisor/Floor Supervisor

Spice Temple
08.2023 - Current

General Manager/Duty Manager

Voodoo Lounge
11.2021 - 08.2023

Head Bartender

Astrolabe Brew Bar
10.2020 - 11.2021

Supervisor Sales Attendant

Event Cinemas
04.2018 - 09.2020

High School Diploma -

Tauranga Girls' College

Excellence Endorsement

Tauranga Girls' College
Leah Howard