Leah James
Melbourne,VIC
Summary
Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Melbourne City Toyota / Lexus
09.2022 - Current
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Volunteer First Aider
St John Ambulance Victoria
09.2020 - Current
- Met with a group of 40+ youth first aiders once a week to support, mentor and teach first aid.
- Attended various events in Melbourne to provide pre-hospital care to injured individuals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Basketball Referee
Eltham Wildcats
08.2018 - 09.2022
- Explained and taught regulations and rules to players and coaches.
- Identified player infractions and determined appropriate penalties.
- Made judgment calls on unsportsmanlike behaviour and other violations.
- Handled high-stress situations using superior calming techniques with basketball fans.
- Trained and mentored new referees and other sports officials.
Education
Bachelor of Paramedicine -
Monash University
Melbourne, VIC10.2024
High School Diploma -
Catholic Ladies' College
Melbourne, VIC11.2021
Skills
- Communication Skills
- Creative Thinking
- Teamwork
- Complex Problem-Solving
- Organisation
- Willingness to Learn
- Resilience
Certification
- Working with Children Check, Feb 2022 - Feb 2027
- National Child Safety Awareness Training Course, May 2021 – Current
- Provide First Aid Certificate, Dec 2020 – Current
Timeline
Receptionist
Melbourne City Toyota / Lexus
09.2022 - Current
Volunteer First Aider
St John Ambulance Victoria
09.2020 - Current
Basketball Referee
Eltham Wildcats
08.2018 - 09.2022
Bachelor of Paramedicine -
Monash University
High School Diploma -
Catholic Ladies' College