Leah Keleher
Summary
Enthusiastic, engaging and pleasant personality combined with a background in building customer relationships. Reliable hardworking Warehouse picker and packer with 11 years of experience managing shipping, receiving, inventory operations safety and restocking duties. Possesses excellent multitasking, problem-solving and communication skills. Punctual, team-oriented employee willing to work overtime.
Overview
12
12
years of professional experience
Work History
Warehouse Picker, Packer and Dispatch
Robert Mark Pty Ltd
10.2012 - 10.2023
- As Dispatch operator..
- Printing of orders and associated paperwork for picking and packing.
- completing invoicing, payment and delivery requirements of orders for dispatch
- Monitored tasks and staff assignments to dispatch orders as received and prioritised as requested
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Coordinated efficient organization, palletising and transportation of completed orders.
- Disposed of damaged or defective items or coordinated returns to vendors for incorrect items.
- Collaborated with stock manager to effectively cut down on defective items in stock and in storage.
- As a picker and packer. .
- picked and packed order items individually and collaborated with other team members to complete timely orders and avoid delays.
- Operated equipment such as pallet jacks and hand trucks to safely move orders and / or heavy boxes around warehouse
- Kept aisles clear and clean while restocking / reorganizing to prevent accidents and enable others to move freely through warehouse by foot, trolley, pallet jack or forklift.
- Moved cardboard, plastic ties and other debris from unboxing to trash regularly to maintain safety.
- Greeted and interacted with customers in a friendly and knowledgeable way in person, by phone and by email.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Received returns of damaged and incorrect orders to process replacements.
Checkout Operator and Stock Fill
Overflow Logan Central
06.2011 - 01.2013
- Operated register for cash, check, and credit card transactions with excellent accuracy levels, reconciled at start and end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and offer alternatives if stock sold out.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Longreach State High School
Longreach, QLD10.1996
Skills
- Customer Service
- Order Picking and Processing
- Warehouse Organization
- Loading and Unloading
- Interdepartmental Communication
- Pallet Jack Operation
- Storage Organization
- Shipping and Packaging
- Forklift Operation
Timeline
Warehouse Picker, Packer and Dispatch
Robert Mark Pty Ltd
10.2012 - 10.2023
Checkout Operator and Stock Fill
Overflow Logan Central
06.2011 - 01.2013
High School Diploma -
Longreach State High School
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