Summary
Overview
Work History
Education
Skills
Certification
Personalqualitiesandstrengths
Personal Information
References
Accomplishments
Timeline
Generic

Leah Love

Hermit Park,QLD

Summary

My name is Leah Love, and I am looking for a role that will allow me to utilize my skills as a focused and hard worker whilst giving me the ability to learn new skills that provide a challenge. I have a strong ability to connect with others, and I strive within a team environment, however I am a strong independent worker too. I am results oriented and willing too go the extra mile in order to accomplish necessary tasks, goals and objectives. I am fit and capable of working in diverse situations whilst maintaining a high level of professionalism throughout, which makes me a valuable asset to any company I work with.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeper

ESS
07.2024 - Current
  • Disinfected and mopped rooms and bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in rooms, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Ensured all rooms met cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.

Kitchen Utility Worker

ESS
02.2024 - Current
  • Improved kitchen efficiency by maintaining clean and organized workspaces for seamless food preparation.
  • Ensured high food safety standards by diligently following sanitation and cleanliness guidelines at all times.
  • Enhanced team productivity by collaborating closely with co-workers, ensuring timely completion of tasks.
  • Increased overall kitchen cleanliness, focusing on deep-cleaning tasks such as scrubbing floors, walls, and equipment surfaces regularly.
  • Reduced food waste with proper storage and rotation of ingredients to ensure freshness and costeffectiveness.
  • Streamlined dishwashing process, utilizing time-management skills to prioritize daily responsibilities effectively.
  • Delivered excellent customer service by promptly addressing concerns or special requests from diners.
  • Facilitated smooth transitions between meal services by efficiently setting up stations according to established guidelines.

Mine Site Cleaner

Sodexo
12.2023 - Current
  • Supported project timelines by completing assigned cleaning tasks within designated timeframes without sacrificing quality standards.
  • Assisted with daily inventory checks to ensure adequate supplies were available for efficient cleaning operations.
  • Maintained cleanliness in high-traffic areas, resulting in a more pleasant experience for all site users.
  • Conducted regular assessments of area needs based on project progression, adjusting workload accordingly for efficient performance.
  • Implemented sustainable waste management practices, effectively reducing the environmental impact of the work site.
  • Utilized proper lifting techniques when handling heavy materials, minimizing risk of injury on the job site.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Barista

The Coffee Club Brookside
08.2023 - 10.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Personal Trainer

Supreme Body Fitness Gym
06.2023 - 07.2023
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.

Supervisor

Toowong French Patisserie
11.2022 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Barista

Toowong French Patisserie
07.2021 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Bartender/Hostess

Sucasa Nightclub
04.2022 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender/Hostess

Prohibition Night Club
04.2021 - 02.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Farmhand

Cockatoo Downs
01.2017 - 05.2019
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
  • Led tours for visitors, providing educational insights into sustainable farming practices and promoting community engagement.
  • Improved soil health by systematically rotating crops, fostering sustainable farming environment.
  • Implemented pest control measures, safeguarding crops from pest-related damage and loss.

Deli Worker

Little Hampton Marketplace
01.2018 - 01.2019
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.

Crew Member

McDonald's
01.2018 - 01.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Life Guard

Rosewood Aquatic Centre
02.2017 - 12.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.

Education

High School Diploma -

Faith Lutheran College
Plainland, QLD
11.2017

Skills

  • Teamwork
  • Willingness to learn
  • Problem solver
  • Ability too work for long periods of time in irregular conditions
  • Punctual
  • Hard worker

Certification

  • Graduated Faith Lutheran College Plainlands 2017 (OP)
  • Certificate // in Rural Operations
  • Certificate // in Active Volunteering
  • Current RSA and RSG

Personalqualitiesandstrengths

  • Focused hard worker and fast learner
  • Ability to lead
  • Ability to strive in a team environment, but also work well independently
  • Strong capability of connecting and communicating with others
  • Strong ability to remain calm in high pressure situations
  • Ability too work continuously in irregular conditions
  • Punctual and reliable worker
  • Problem solving

Personal Information

Date of Birth: 04/23/2000

References

  • Christella Murphy, 0444525228, Employability Skills Trainer Designer Life
  • Anthony Steele, 0409594406, Head Chef Toowong French Patisserie
  • Kellie Hart, 0414505420, Housekeeping Supervisor Hail Creek Mine
  • Meredith Strong, 0424750178, Supervisor TFP
  • Hannah Dowley, 04660477, Manager of Anytime Fitness
  • Arjohn Neri, 0418993742, arjohnn@techforce.com.au, Employment Recruiter for Techforce Personel

Accomplishments

Certificate // in Rural Operations

Certificate // in Active Volunteering

Current RSA and RSG

Timeline

Housekeeper

ESS
07.2024 - Current

Kitchen Utility Worker

ESS
02.2024 - Current

Mine Site Cleaner

Sodexo
12.2023 - Current

Barista

The Coffee Club Brookside
08.2023 - 10.2023

Personal Trainer

Supreme Body Fitness Gym
06.2023 - 07.2023

Supervisor

Toowong French Patisserie
11.2022 - 04.2023

Bartender/Hostess

Sucasa Nightclub
04.2022 - 08.2022

Barista

Toowong French Patisserie
07.2021 - 11.2022

Bartender/Hostess

Prohibition Night Club
04.2021 - 02.2022

Deli Worker

Little Hampton Marketplace
01.2018 - 01.2019

Crew Member

McDonald's
01.2018 - 01.2019

Life Guard

Rosewood Aquatic Centre
02.2017 - 12.2017

Farmhand

Cockatoo Downs
01.2017 - 05.2019

High School Diploma -

Faith Lutheran College

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Leah Love