Leah Mackellar
COOKS GAP,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Highly trained in Family Domestic Violence and collaborating with stakeholders to obtain the best possible outcome.
I am a strong advocate and have worked with numerous domestic violence victims over the years in my previous career.
I would be an asset in this role and hope you consider me for this position.
Overview
22
22
years of professional experience
Work History
Business Owner
Little Hartley Interior Design
Mudgee
01.2020 - Current
- Compiling design briefs
- Managing the scope of works involved
- Negotiation and schedule setting
- Payments and invoicing
- Social media application
- Management of appointments and schedules
- Networking and promoting of business
- Communicating with trades, client’s and other businesses
- Sourcing items and products relating to interior design
- Cash flow management
- Keeping up to date with current trends in interior design
- Sourcing items for clients
- Styling houses to sell.
Senior Constable
NSW Police Force
Lithgow
01.2010 - 01.2020
- Advised senior officers on tactical decisions during critical situations.
- Maintained an up-to-date knowledge of current legislation relevant to policing duties.
- Promoted and maintained good community relations.
- Enforced laws and investigated cases.
- Preserved crime scenes, gathered evidence and documented chain of custody.
- Submitted regular progress reports.
- Testified in court to present evidence or act as witness in traffic and criminal cases.
- Enforced municipal, provincial and federal laws.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Wrote detailed arrest and accident reports.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Provided training and mentoring to junior constables.
- Investigated criminal offences, conducted interviews, and collected evidence.
- Responded to emergency calls from the public and apprehended suspects.
- Enforced traffic laws by issuing warning notices or fines when necessary.
- Conducted regular patrols of assigned areas to ensure safety of citizens.
- Prepared detailed reports on incidents, arrests and investigations.
- Developed strategies to reduce crime in designated area.
- Attended court hearings as a witness in criminal cases.
- Produced intelligence assessments based on available data sources.
- Monitored CCTV cameras in order to detect suspicious activities.
- Coordinated with other law enforcement agencies during joint operations.
- Assisted victims of crime by providing emotional support and guidance.
- Performed administrative tasks such as filing documents and maintaining records.
- Participated in community outreach programmes designed to build relationships with local residents.
- Carried out searches of premises when required by law or warrant.
- Provided advice and assistance to members of the public on legal matters.
- Reviewed existing policies, procedures, protocols and regulations related to policing duties.
- Actively participated in team meetings and briefings regarding ongoing operations.
Administration Officer
Walgett Medical Centre
Walgett
01.2002 - 01.2004
- Oversaw the daily operations of a medical office, including scheduling appointments and managing staff.
- Developed and implemented policies and procedures to ensure efficient workflow in the clinic.
- Provided administrative support to physicians, nurses, and other healthcare personnel.
- Communicated effectively with patients, families, insurance companies, and other healthcare professionals regarding billing inquiries.
- Processed insurance claims and payments accurately and efficiently.
- Ensured accuracy of medical coding for all services provided by the facility.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Controlled financial functions like billing and collections, accounts payable and operational budgets.
Pharmacy and Dispensary Technician
Various Pharmacies
01.1998 - 2002
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Mixed pharmaceutical preparations according to written prescriptions.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Maintained proper storage and security conditions for drugs.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Operated cash registers to accept payments from customers.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Education
Diploma of Leadership & Management -
College For Law Education & Training
08-2023
Certificate of Interior Design -
The Interior Design Institute
01-2023
Diploma of Community Services -
College For Law Education & Training
01.2019
Associate Degree In Policing -
Charles Sturt University
05-2010
Certificate 3 in Business (Office Admisistration) -
University Of New England
01-2003
Certificate 3 in Retail (Dispensary) -
The Pharmacy Guild of Australia
01-2000
Certificate 2 & 3 In Retail (Community Pharmacy) -
Pharmacy Guild of Australia
01.1999
School Certificate -
01.1993
Skills
- Interpersonal and written communication
- Highly effective communication
- Assessment skills
- Client Engagement & Interaction
- Issue identification and resolution
- Conflict Mediation
- Family Support & Service Planning
- Case Management
- Self Motivation
- Experience with at-risk youth
- Time management abilities
- Problem-Solving
- Community Referrals
- Child welfare advocate
- Active Listening
- Time Management
- Client documentation
- Teamwork and Collaboration
- Excellent Communication
- Multitasking
- Conducting interviews
- Problem-solving aptitude
- Trauma Informed Care Framework
- Relationship Building
References
- David Martin, Sergeant of police, 0422412780, themartos@optusnet.com
- Shelley Jackson, Sergeant of Police, 0417234126, sajackson33885@gmail.com
Accomplishments
As a Police Officer I received 2 awards for Regional Certificates of Merit for evacuating a burning building, putting my life at risk. As well as performing CPR, reviving a victim involved in a motor vehicle collision after having a heart attack.
Timeline
Business Owner
Little Hartley Interior Design
01.2020 - Current
Senior Constable
NSW Police Force
01.2010 - 01.2020
Administration Officer
Walgett Medical Centre
01.2002 - 01.2004
Pharmacy and Dispensary Technician
Various Pharmacies
01.1998 - 2002
Diploma of Leadership & Management -
College For Law Education & Training
Certificate of Interior Design -
The Interior Design Institute
Diploma of Community Services -
College For Law Education & Training
Associate Degree In Policing -
Charles Sturt University
Certificate 3 in Business (Office Admisistration) -
University Of New England
Certificate 3 in Retail (Dispensary) -
The Pharmacy Guild of Australia
Certificate 2 & 3 In Retail (Community Pharmacy) -
Pharmacy Guild of Australia
School Certificate -
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