Leah Matthews

- Front of house customer service/ Barista

- Managing all customer bookings, cash handling, stock control, ordering of supplies, opening and closing of business

- Contributed to a positive team environment through effective communication and collaboration with colleagues

- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs

- Maintained a clean and organized workspace for optimal productivity and safety.

- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

- Owner of KJM Cranes Pty Ltd

- Maintained all aspects of office environment - Microsoft Office program, Invoicing, Employee wages, Advertising, PAYG, GST, Insurances & registrations of Business and Plant

- Managed all bookings for customers crane hire and allocating jobs on daily basis

- Cranes Purchases & Sales Resolved problems, improved operations and provided exceptional service

- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

- Monitored students' academic, social and emotional progress and recorded in individual files

- Administered assessments for each child

- Oversaw daily operations to ensure high levels of productivity

- Room Leader

- Front of house Reception, answering calls and emails, greeted customers and clients with positive and friendly attitude - -

- Supported Sales team members by assisting them with purchase and sales of properties

- Completed documents for sales team, filing, general front desk office duties