Leah McKenzie-Smith
Nyora
Summary
Dynamic and customer-focused professional with extensive experience at Hook and Cleaver Pty Ltd, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective communication and product knowledge, while maintaining high standards of cleanliness and organization. Reliable team player committed to achieving sales targets and operational excellence.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
29
29
years of professional experience
Work History
Butchers Cashier
Hook and Cleaver Pty Ltd
08.2024 - 11.2024
- Able to identify different cuts of meat for display purposes
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient operation during peak hours.
- Handled cash, credit, and debit transactions while adhering to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Monitored temperatures inside refrigerators or freezers to ensure optimal conditions are maintained
Assistant Butcher
Mckenzie-Smith Butchers
01.1996 - 07.2024
- Demonstrated knowledge of different cuts of beef, pork, poultry, lamb and fish
- Kept records of daily production schedules and prepared reports accordingly
- Maintained cleanliness of the meat cutting are and equipment, adhering to health and safety regulations
- Wrapped and packaged meat product's for customers
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- De-boned and ground meat to prepare cuts and portions for sale.
- Operated a variety of tools and machines such as slicers, grinders, tenderizes , saws and mixers
- Completed preparations on fresh meats and displays in cases to promote sales
- Stocked shelves with fresh cuts of meat for customers
- Assisted in preparing special orders for customers according to their specifications
- Monitored inventory levels, assisting in ordering supplies to prevent shortages and wastage.
- Assisted in preparation and cutting of various meats to ensure quality and freshness.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Ensured accurate labelling of products with correct weights, prices, and dates before placing them in the display case or storage area.
- Adhered to food safety guidelines during all aspects of meat handling and processing, minimizing risk of contamination.
Butchers Cashier
Cranbourne Market
04.2010 - 10.2011
- Processed customer transactions accurately using point-of-sale system.
- Assisted in inventory management by restocking shelves as needed.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Retail Cashier
Kmart
04.2010 - 10.2011
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Handled cash management responsibilities, ensuring secure and accurate cash drawers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Education
GED -
Koo Wee Rup Secondary College
Koo-Wee-Rup, VICSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash register operation
Timeline
Butchers Cashier
Hook and Cleaver Pty Ltd
08.2024 - 11.2024
Butchers Cashier
Cranbourne Market
04.2010 - 10.2011
Retail Cashier
Kmart
04.2010 - 10.2011
Assistant Butcher
Mckenzie-Smith Butchers
01.1996 - 07.2024
GED -
Koo Wee Rup Secondary College
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