Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Leah Morshead

Springwood,QLD

Summary

Dedicated Disability Support Worker with strong background in providing person-centred care to individuals with diverse physical and intellectual disabilities. Skilled in behaviour management, medication administration, and documentation compliance. Committed to ensuring client safety and well-being while providing emotional support and maintaining confidentiality.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Centacare
Springwood, QLD
11.2014 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Facilitated social and recreational activities to enhance community engagement.
  • Maintained accurate documentation of client progress and service delivery.
  • Communicated effectively with multidisciplinary teams to coordinate care.
  • Provided emotional support and encouragement to clients during challenging situations.
  • Ensured safety and well-being of clients in various environments.
  • Trained new staff on best practices for client care and support services.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Managed challenging behaviours through positive reinforcement techniques.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Monitored client progress and reported any changes in behaviour or health conditions to supervisor.
  • Maintained records of services provided, client progress, and goals achieved.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Administered medication to patients according to strict schedules.

Disability Support Coordinator

Centacare
Springwood, QLD
02.2010 - 11.2014
  • Coordinated client support plans to address individual needs and preferences.
  • Managed documentation and records for compliance with regulatory standards.
  • Collaborated with multidisciplinary teams to enhance service delivery processes.
  • Participated in staff meetings, trainings, conferences. related to job duties and expectations.
  • Served as a liaison between families, caregivers and internal, external service providers.
  • Monitored progress of clients' goals and objectives.
  • Updated case notes on a daily basis using an electronic database system.
  • Managed caseloads consisting of up to 20-25 individuals at any given time.
  • Conducted home visits to ensure safety of clients in their environment.
  • Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
  • Guided employees in handling difficult or complex problems.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Recruited, interviewed and selected employees to fill vacant roles.

Disability Support Worker

Centacare
Springwood, QLD
06.2003 - 02.2010
  • Assisted clients with daily living activities and personal care needs.
  • Facilitated social and recreational activities to enhance community engagement.
  • Maintained accurate documentation of client progress and service delivery.
  • Provided emotional support and encouragement to clients during challenging situations.
  • Ensured safety and well-being of clients in various environments.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Encouraged independence by teaching skills needed for everyday life.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Maintained records of services provided, client progress, and goals achieved.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Administered medication to patients according to strict schedules.

Education

Diploma Disability Work

TAFE Queensland
QLD
11-2010

Diploma Community Service

Loganlea TAFE
Meadowbrook QLD
11-2003

Certificate 111 Aged Care -

Loganlea TAFE
Meadowbrook QLD
11-2001

Certificate 111 Disability Work

Loganlea TAFE
Meadowbrook QLD
11-2001

Skills

  • Behaviour management
  • Report writing
  • Client confidentiality
  • Safety management
  • Documentation compliance
  • Medication administration
  • Care documentation
  • Effective communication
  • Progress documentation
  • Independent living support
  • Mobility support
  • Daily living assistance
  • Individual support plans
  • Verbal and written communication

Certification

  • NDIS Worker Screening Check NDIS number 79644200 exp 12/04/2028
  • NDIS Orientation Modules
  • Working with Children Card number 1532582/4 exp 12/04/2028
  • First Aid Current

References

References available upon request.

Timeline

Disability Support Worker

Centacare
11.2014 - Current

Disability Support Coordinator

Centacare
02.2010 - 11.2014

Disability Support Worker

Centacare
06.2003 - 02.2010

Diploma Disability Work

TAFE Queensland

Diploma Community Service

Loganlea TAFE

Certificate 111 Aged Care -

Loganlea TAFE

Certificate 111 Disability Work

Loganlea TAFE

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Leah Morshead