Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leah Murphy

Townsville,Australia

Summary

Reliable and personable university student with over three years of experience in administrative, customer service, and retail roles. Currently working in a casual accounting position at a law firm, demonstrating strong communication, problem-solving, and organizational skills. Background in hospitality and grocery retail, with a proven ability to thrive in fast-paced, team-oriented environments. Seeking a flexible, casual position (15–25 hours/week) where excellent service, adaptability, and a strong work ethic can contribute to a positive customer experience.

Overview

5
5
years of professional experience

Work History

Trust Account Assistant

Mackey Wales Law
Townsville, Australia
05.2022 - Current
  • Reconciling of trust account, assisting in maintaining zero variance throughout reporting period.
  • Processing payments to and from trust account, ensuring compliance with regulations.
  • Preparing monthly reports on trust account activity for management and QLS auditors.
  • Conducting client calls to verify account details while implementing cybersecurity practices.
  • Executed property searches, generating invoices and forms for conveyancing team.
  • Managed reception tasks, handling over 150 calls daily and supervising meeting rooms.
  • Documented messages and inquiries alongside incoming and outgoing mail.
  • Received collections and deliveries while providing refreshments to clients during appointments.

Administrative Assistant

Murphys Construction & Maintenance
Townsville, Queensland
03.2020 - Current
  • Updated records of time sheets for all employees working onsite.
  • Prepared daily reports for construction projects.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Ordered materials and supplies for construction sites as needed.
  • Processed invoices and handled accounts receivable and payable tasks.

Team Member

Woolworths
Townsville, Australia
02.2020 - 09.2022
  • Executed opening and closing duties, including cleaning, and cash management.
  • Assisted customers at register, ensuring careful packing of items and locating products in store.
  • Worked early hours to pack online orders and deliver them directly to customer vehicles.
  • Cultivated strong relationships with coworkers to foster a collaborative work environment.

Server

Limin
London, UK
03.2022 - 05.2022
  • Answered telephone to provide dining information and take reservations.
  • Greeted customers and provided them with menus, Assisted in seating guests at tables.
  • Cut or sliced meat, poultry, and seafood to assist in food prep.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

Bachelor of Environmental Science And Management -

James Cook University
QLD
12.2027

High School Diploma -

Cathedral
Townsville, QLD
11.2021

Skills

  • Payment processing
  • Regulatory compliance
  • Client communication
  • Data reconciliation
  • Customer service
  • Team collaboration
  • Retail services

References

  • Roberta Titley, Limin, 0438 077 617
  • Ross Greatrex, Mackey Wales Law Principle, 0439 771 925
  • Clayton, Woolworths Store Manager
  • Michelle / Chris ? : Murphys Construction and Maintenance ...

Timeline

Trust Account Assistant

Mackey Wales Law
05.2022 - Current

Server

Limin
03.2022 - 05.2022

Administrative Assistant

Murphys Construction & Maintenance
03.2020 - Current

Team Member

Woolworths
02.2020 - 09.2022

Bachelor of Environmental Science And Management -

James Cook University

High School Diploma -

Cathedral

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Leah Murphy