Leah Patterson
Austin,TX
Summary
Dynamic retail professional with a proactive approach to customer service and operational support. Possesses a strong track record of providing personalized assistance, managing inventory, and collaborating with teams to enhance the shopping experience.
Overview
2
2
years of professional experience
Work History
Customer Service Guide
Patagonia
Austin, TX
07.2022 - Current
- Anticipated and fulfilled customer needs by recommending products tailored to their preferences and technical specifications
- Works closely with the visual merchandising team to create attractive product displays
- Assisted in the recruitment and training of new team members.
Animal Care Technician
Austin Wildlife Rescue
Austin, TX
03.2023 - 10.2023
- Utilized Microsoft software for regulatory reporting, accurately documenting daily recovery rates and ensuring compliance with reporting requirements
- Demonstrated ability to maintain composure in high-stress multitasking environments, effectively managing competing priorities and tasks
- Implemented effective project prioritization strategies, ensuring deadlines were met accurately by focusing on tasks of higher importance.
Education
Bachelor of Business Administration - Management and Leadership
Viterbo University
05.2022
Skills
- Staff Training and Development
- Adaptability to Change
- Documentation Management
- Project Prioritization
- Inventory Management
- Recruitment and Onboarding Support
Campus And Community Leadership
- Austin Animal Center, Volunteer, Fall 2023, Present
- Viterbo University Global Connections Club, President, Fall 2018, 05/2022
- Viterbo University Breaking Barriers Diversity Club, Public Relations, Fall 2018, Spring 2021
- Viterbo University Spring Break Immersion Trip, Volunteer, Spring 2020
- Viterbo University Leadership at Noon, Emcee, Fall 2019, Spring 2020
- Viterbo University Service Saturday, Volunteer, Fall 2018, Spring 2021
Timeline
Animal Care Technician
Austin Wildlife Rescue
03.2023 - 10.2023
Customer Service Guide
Patagonia
07.2022 - Current
Bachelor of Business Administration - Management and Leadership
Viterbo University
Similar Profiles
Theron BrownTheron Brown
Team Leader at PatagoniaTeam Leader at Patagonia
Rogelio RiosRogelio Rios
Merchandise Processor at PatagoniaMerchandise Processor at Patagonia
Aiden CampAiden Camp
Receiving Team Member at PatagoniaReceiving Team Member at Patagonia