Leah Pavey
Weipa,QLD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I firmly believe in the importance of ethical behaviour, anti-discrimination, workplace health and safety.I recognize the significance of abiding by the Code of Conduct, which influences our thoughts, feelings, and actions as devoted team members with a strong commitment to the community
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administration Assistant
Queensland Health
05.2023 - Current
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Managed travel arrangements, including flight bookings, hotel reservations, and transportation services as needed.
- I routinely use my own judgement to make decisions and priorities for my job that align with the organization's goals, desired results, and requirements.
- I utilise hospital-based information systems daily which include but are not limited to HBCIS (Hospital Based Corporate Information System), RiVER (Communicare), S/4HANA and Microsoft Office Suite, OpTML. I ensure all data entered onto these systems are correct to maintain true client information and that all data extracted is used for work purposes only.
Assistant Teacher
C&K
06.2019 - 11.2023
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Created calm and disciplined classroom environment to improve student focus.
- Arranged age-appropriate activities to help children develop interests and talents.
Library Officer /Gym Assistant
Weipa Town Authority
01.2023 - 04.2023
- Worked alongside library staff to shelve books and organize collections.
- Used physical books, internal databases and online resources to help patrons with diverse questions.
- Trained new staff
- Used POS system to assist with new membership cards, change of address and billing questions.
- Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.
- Worked in the creche looking after children from ages 6Months - 5yrs
Waitress / Bar Staff
Weipa Bowls Club
06.2021 - 07.2022
- Maintained detailed inventory of bar supplies and stocked work areas.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Monitored cash intake to reduce discrepancies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Restocked beer and liquor regularly and after special events.
- Monitored patron alcohol consumption to encourage safety.
Education
High School Diploma -
Western Cape College - Weipa
Rocky Point, QLD11.2021
Skills
- Assisting Students
- Some experience with Excel
- word, Aurora
- Customer Service
- Friendly, Positive Attitude
- Organizational Skills
- Team Management
- Flexible Schedule
- Supervision & Leadership
- Reliable & Trustworthy
- First Aid/CPR
- I have gained extensive experience and working knowledge in the positions of Patient Travel, Front Reception, Medical Records, Wellness centre and the ward
Certification
- Cert III in Early Childhood
- Current Bluecard
- Current Lifeguard certificate
- Current First aid and CPR certificates
- Cert III Health and Fitness
- Current Certificate in Asthma and Anaphylaxis
Timeline
Administration Assistant
Queensland Health
05.2023 - Current
Library Officer /Gym Assistant
Weipa Town Authority
01.2023 - 04.2023
Waitress / Bar Staff
Weipa Bowls Club
06.2021 - 07.2022
Assistant Teacher
C&K
06.2019 - 11.2023
High School Diploma -
Western Cape College - Weipa
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